By Mike Oppenheim, M.D. I was awake at 7 a.m. writing this column when a woman from an airport hotel called with symptoms of a urine infection.
The Rise of the Unhotel
By Madeleine Ito: This year, a concept dubbed the ‘unhotel’ has changed the landscape of city travel for good. Pairing top private homes with hotel services while the owners are out of town, this hybrid new category of accommodation offers travellers the chance to live like a local without compromising on the luxuries of an upscale hotel. The verdict: the unhotel just might be the best of both worlds.
Australia and New Zealand Cruises Make a Splash
By Gene Sloan: As the fast-growing cruise industry expands into new areas, major lines are rapidly growing their presence in Australia and New Zealand, which appear well on their way to becoming cruising hot spots.
Business Hotel Introduces World’s First Smart Hotel Key
By Frances Cha: This is one hotel key you don’t want to lose. A new business hotel in Seoul has started using smartphones for hotel keys that also allow guests to surf the Internet and control room lights, television and temperature.
Ten Ways to Spark a Better 2013
By Larry Mogelonsky: Let’s put New Year’s resolutions aside for a moment. Every owner and GM I know wants to find ways to build revenue, year round and not as part of some quick fix race that fizzles out by late January. Here are some ideas to get your team’s creative juices cooking early in the New Year and keep them simmering for the other eleven months:
What Being Resilient Can Do for Your Hotel Room Sales
By Doug Kennedy: When eHotelier Editor in Chief Anne Edwards reached out to us regular writers about doing an article on the subject of Resiliency, I loved the idea right away. What a terrific word for our industry, as just about every “average” day working in a hotel requires some degree of resiliency at some point.
