By Jim Hartigan: For my fellow hoteliers, I offer these three simple resolutions to help make 2013 a year of improved RevPAR, Customer Service, and overall manager well-being.
“What’s Hot in 2013” Culinary Forecast
Local Sourcing and Healthful Kids’ Meals Top National Restaurant Association’s “What’s Hot in 2013” Culinary Forecast.
HR Wherefore Art Thou? (What every CEO needs to know)
By John Hendrie: Human Resources was once thought to be a discipline of the future in the early 1990’s, when everything was so rosy and plentiful. Then, we had the high tech implosion, terrorism attacks, two wars, a global economic melt-down and very slow rebuild. The face of HR has changed just as dramatically – take a peek at what it looks like now.
Factors to Consider When Pricing Hotel Rooms
By Taoufik Haraketi: Let's not forget that price is only one element in the marketing mix so it should not be insulated from the other variables when making pricing decisions.
Dressing Up for Success: Hotels Preen and Change Brands
By Amy Zipkin: As the recession has eased and hotel occupancy rates have improved, hotel owners have been increasingly changing their affiliations from one brand to a competitor’s — what is known in the industry as reflagging.
Why a Flexible Workplace Makes Sense
By Dan Schawbel: The reason why flexible workplace programs are so effective is because we live in a global economy, where employers are hiring from around the world to fill positions and employees want a less restricted workplace.
Preview 2013: Hotels
By Danny King: The message regarding the 2013 forecast for the U.S. lodging industry from PKF Hospitality Research President Mark Woodworth was stark and clear: Hedge your bets.
Trends in Luxury Hotels: In-Room Exercise
A report by Hawkins International, specialists in travel and lifestyle trends, said hotel exercise routines are moving away from trekking to the hotel gym in favour of fitness opportunities in the hotel room.
Australia and New Zealand Cruises Make a Splash
By Gene Sloan: As the fast-growing cruise industry expands into new areas, major lines are rapidly growing their presence in Australia and New Zealand, which appear well on their way to becoming cruising hot spots.
Business Hotel Introduces World’s First Smart Hotel Key
By Frances Cha: This is one hotel key you don’t want to lose. A new business hotel in Seoul has started using smartphones for hotel keys that also allow guests to surf the Internet and control room lights, television and temperature.
