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Big Data, Big Overstatement?

In the past year the term ‘big data’ has become synonymous with ‘big buzz’ and ‘big hype’. This yearwill be crunch time for travel brands as the business world becomes even more reliant on data and analytics for answers. By the end of 2012, most successful travel brands had begun to understand the ‘big data’ opportunity, alongside a growing realisation too that ‘big data’ needs high performance analytics.

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N.Y. Woman Sues Hotel for $7 Million in Bedbug Attack

By Lee Higgins and Erik Shilling: A New York woman, who said she was traumatized after suffering 25 bedbug bites at a Holiday Inn in North Carolina in October, has filed a multimillion-dollar lawsuit against the company that operates the hotel chain.

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A Moment of Zen, on the Go

By Jane L. Levere: According to a study released by Yoga Journal last month, the number of Americans practicing yoga jumped 29 percent, to 20.4 million — or 8.7 percent of American adults — since the previous study in 2008, when 15.8 million practiced. Hotels’ yoga initiatives represent their response to “travelers’ desire to lead healthier lifestyles,” said Henry Harteveldt, an analyst for Hudson Crossing, a travel industry consulting company.

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Why You Should Never Trust The Photos Hotels Post Online

By Julie Zeveloff: Hotels aren't always completely honest when it comes to the photos they post on their websites. Professional reviewers from hotel review website Oyster visited vacation properties from Barbados to Boston, and the photos they took didn't quite match up with the online fantasy.

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Narcissism: The Problem with “Bold” Leadership

By Margaret Heffernan: Assessing the qualities and actions of 111 chief executives, a pattern emerged. Because narcissists crave attention, they often work hard to achieve glory. That often gets them into positions of power and influence. Once they get there, however, they still need attention and applause.

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London Hotels to Suffer 2013 Slowdown

By Miranda Dobson: Hoteliers in London could suffer from a post-Olympic slump, according to PricewaterhouseCoopers’ survey of European city hotels. A slowdown in the hotel business was predicted across Europe, and PwC said no cities on the continent would reach double-digit growth.

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