By Kate Schneider: When in London brace yourself for a disappointing hotel room. The city has just been named home of the world's worst hotels, according to a study of aggregated hotel reviews across more than 140 accommodation booking websites.

By Anne Sweeney: Social media gurus are busy posting New Year's Resolutions with tips for making the most of the latest apps, new sites, and marketing opportunities in 2013. There is great advice out there and some dynamic new social media platforms to consider. They are perfect for hoteliers who have embraced Social Media, established their brand, gained qualified fans and followers, understand the basics and post useful and relevant content on a regular basis. Our resolutions are made for those who don't

By Alan Campbell: It pains me to say it, but too many of the general managers I have come across during my career prefer the desk to the guest. Guests ask questions, are emotional at times, interrupt routine, and want things. Desks, on the other hand, are solid, smooth, shiny, reliable, and commanding. Desks hear everything, but never talk back.

By MarketMetrix: In an earlier post (How Guests Select Hotels Around the World – Global Results), we talked about the reasons people all around the world choose a hotel.  Now let’s take a look at how drivers of hotel choice change from one global region to another.

The World Travel & Tourism Council (WTTC) has unveiled the 12 finalists for its 2013 Tourism for Tomorrow Awards. Award applications were received this year from 46 countries, representing all continents. Finalists in four categories were selected, ranging from entire countries, to global hotel groups, international airlines, luxury tour operators and small eco-lodges.

By GuestCentric: 2013 is looking like yet another exciting year for the travel industry. Expedia and Priceline have been pushing to place themselves as pivotal for all travel-related decisions. So, the question is, what can hotels do to leverage this shifting market?

Hotel companies always have to keep a beady eye on developments that may reduce their yield from online distribution channels. Here EyeforTravel’s Ritesh Gupta talks to two senior hotel executives from Asia about what hotel companies need to be wary of when it comes to OTAs increasing their clout in the distribution mix.

Stephen Farrant, Director of International Tourism Partnership reflects back on 20 years of ITP leading the sustainable and responsible agenda in the hotel industry.

Two hospitality giants – Hilton Worldwide and Marriott International – addressed global business and travel industry leaders today at the World Economic Forum in Davos to urge governments to move quickly to adopt “Smart Visa” policies which stimulate global travel, create new jobs and spur economic development.

By Dan Waldschmidt: The results of your actions have little to do with what you are actually doing and almost everything to do with your attitude. Which is ironic because we spend most of our time creating lists and getting organized and listing resolutions about what we should be doing, forgetting that who we are being is much more important.