By the JMBM Global Hospitality Group®: We are at the beginning of what looks to be a renaissance of "hotel-retail mixed-use" development. Shopping center developers nationwide are exploring the feasibility of adding a hotels to existing retail properties, while others are already implementing plans that have been in the pipeline. Some are adding hotels to the mix for new ground up development. Fueling this trend is research showing that both retailers and hoteliers make huge gains in revenue when they come together in the "hotel-retail mixed-use" environment.
A Leadership Lesson: Stay Out of the Way When Things Are Going Well
By Derek Irvine: Trust your employees. You hired them for their skills, knowledge and talents. Unless they need you, get out of their way and let them do what they do best.
Luxury Hotel Benchmarking Report
BluSky Marketing, a boutique marketing consultancy specialising in the Hospitality, Travel and Tourism sectors, has released its latest Luxury Hotel Benchmarking Report based on the results from the Online Hotel Guest Experience Survey Programme.
Five of The World’s Most Sustainable Hotels
By Jay-Jay Stephens: As people become more and more conscious about their own impact on the environment they begin to adopt a more responsible approach towards travel which has led to a greater demand for more sustainable accommodation regardless of budget. Here are five examples of some of the world's most sustainable hotels whose unique and individual approach to sustainability should be admired.
Social Media: The Missed Opportunity
More than one in ten hospitality and leisure operators now generate up to half of all sales through social media according to new research from Barclays, but despite this the industry still questions its business potential.
Benchmark Resorts & Hotels Announces Ten More Meeting Trends For 2013
Benchmark Hotels & Resorts announces the "Top Ten Meeting Trends for 2013" as observed by its properties. Benchmark Hospitality International is a leading US-based hospitality management company, which operates 39 award-winning hotels, resorts, and conference centers coast to coast and off shore.
How Luxury Retreats Used Technology to Transform the Travel Industry
By Christine Dobby: Luxury Retreats, combines a web platform with the personalized concierge-like service associated with high-end getaways. Since its startup in 1999, the company has grown to more than 2,100 villas in more than 50 destinations with about 150 employees, and the company is on track to reach sales of $100-million a year at the end of its fiscal year in June. In this edited transcript, Mr. Poulin, founder and chief executive of Luxury Retreats, shares how he applied technology to the travel industry and how he’s used the more recent popularity of new types of travel sites to his advantage.
Five Hotel Fees You’ll See More Of in 2013
By Dennis Schaal: Get ready for some annoying new hotel fees, such as minibar restocking and baggage holding fees, in 2013 as projected modest occupancy increases embolden hotels to tack on new fees and surcharges even for their most loyal guests.
How Great Leaders Communicate
By George Anders: You’ve just been promoted into one of your organization’s Big Jobs. Now you’ve got an impressive office, a hefty budget and vast expectations about how you will lead dozens or even thousands of people. Can you stick with the leadership style that brought you this far? Or do you need to recalibrate your approach, starting with the way you communicate?
Why Ban Children From Hotels? In Defense Of Bringing Family On The Road
By Dave Seminara: No dogs, no children, no lepers please. It's hard not to feel like an undesirable when a hotel you want to bring your family to says, "Sorry, we don't allow children." In America, and many other countries, it's illegal for hotels and other public establishments to deny service based upon a client's race, color, religion or national origin. And it would be unthinkable for any business to exclude senior citizens, homosexuals or the disabled, for example. But it's perfectly legal for hotels, bed-and-breakfasts, resorts and even restaurants to ban children.


