By Alison Green: Getting rejected for a job you really wanted is one of the worst parts of job searching. But if you handle the rejection well, you can get something useful out of the disappointment. Here's how.
Luxury Valentines Day Packages: 2013 Hotel, Restaurant and Spa Offers
By John O' Ceallaigh: From exclusive use of a romantic private island to a professional photography session in a luxury Paris hotel, we look at the best luxury Valentine's Packages being offered to celebrate Valentine's Day 2013.
Five Ways to Improve Customer Service at Your Hotel
By David Bakke: With the holidays now behind us, chances are that your occupancy rate has dipped a bit. Fewer customers means more competition, so why not take advantage of the downtime to get that much-needed edge in the market?
Travellers Take Note: CEOs Dish about What’s In at Their Hotels
By USA Today: Will hotel rates rise this year, and if so, should consumers expect more for their money?
Chinese Fireworks: Will Your Travel Brand Succeed in the Year of the Snake?
By EyeforTravel: An estimated 80 million Chinese are expected to go abroad this year, and a quarter of those will travel further afield than the popular destinations of Hong Kong and Macau. According to ChinaContact’s managing director, Roy Graff, who will be speaking at EyeforTravel’s upcoming Travel Distribution Summit in Singapore this represents a huge and growing opportunity for both companies and countries that are able to adapt to needs of Chinese people and the unique challenges in China.
Checklist: Are You Doing These Five Things to Be More Effective at Work?
By Eric Barker: If you have that nagging feeling at the end of each day that you really haven’t achieved much at all, then read on for some tips to make your day satisfyingly productive.
Passport to Love: Travel Makes You More Attractive, Says Survey
By Tatiana Rokou: Single people who are looking for love should talk about their travel plans and show off their holiday snaps if they want to attract potential partners, according to a new survey carried out by Intrepid Travel.
Six Powerful Prospecting Tips to Build Your Business
By John Boe: Why is it that some sales reps consistently earn a six-figure annual income while other reps, putting in the same hours, selling the same products, and trained by the same sales manager struggle each month financially to make ends meet? The answer to this question is painfully simple; the six-figure sales reps understand the importance of business development and never forget to ask for referrals.
“Heads in Beds” Book Review: Reckless Sensationalism?
By Larry Mogelonsky, MBA, P. Eng: Never mind the outcome; after a bundle of lofty Amazon recommendations and high praise from esteemed newspapers like the New York Times, I dove into Tomsky’s book about the inner workings of a big city hotel with a clear conscious. I knew it was going to veer off the sparkly yellow brick road, but my hope was that there would be enough solid lessons for hoteliers to dilute and sluice what could otherwise be deemed pure hotel-bashing smut.
Service With A Smile: Top Pointers for Improving Customer Service
By Katrina Robinson: Everyone knows that no matter how good your product may be, customer service plays an enormous role in how well you’ll do. In case you want to improve on your company’s customer service, take a look at these pointers.
