Leading travel brand Kuoni, has just announced the results of a UK wide survey that looked at the leading reasons why people take a holiday and where they go. With many people now trying to decide when, where and why to take a holiday in 2013, the results of the Special Occasions Travel Survey, which polled 819 Brits over December 2012 via social media channels, unearthed 19 key reasons for travel and the top destinations for these trips.
Social Media: 7 Ways to Handle a Negative Comment
By Linda Doell: If your business has a social media presence, at some point you’ll have to deal with negative feedback. How you and your business handle it will go a long way toward either creating a new customer or driving a potential sale away.
Choose Your Own Hotel Adventure
By Andrea Peterson: It isn't enough, hotel executives say, to have a fabulous spa, great restaurant and sumptuous rooms. To stay competitive, properties say they need to give guests access to activities—and people—travelers wouldn't have otherwise.
Oscar-Ready: Hotels Featured in Some of Our Favorite Movies
By Melanie Nayer: How many times have you walked into a hotel and thought to yourself, "I've seen this somewhere before…" Hotels are commonly the backdrop for many movie shoots, and with Oscar night just a few nights away, we thought we'd take a look at a few of our favorites.
Hotel Bar Trends: Specialty Ice, Artisanal Liquors
By Barbara De Lollis: It used to be that road-weary travelers could count on a scotch and soda and maybe a bowl of stale peanuts once they reached the hotel bar. But in 2013, the hotel bar is getting a serious upgrade.
Is Your Hotel Prepared for a Social Media Crisis
By Daniel Edward Craig: It’s an incident guaranteed to make any hotelier shudder. After a power outage at a Texas hotel last summer, a paralyzed American war veteran called the front desk to request help from his room. For reasons not entirely clear, the clerk allegedly laughed at the request and mocked him. The guest got down by throwing his wheelchair and bags down three flights of stairs and sliding down on his backside. Then he went to straight to the media.
Garbage In Garbage Out: Five Tips to Improve Your Hiring Practices
By Jim Hartigan: With unemployment rates slowly (and I do mean slowly) coming down, job movement will soon accelerate as the best, most productive team members gain the confidence to test the job market to measure their value to other organizations. If your organization isn’t already practicing these five tips for better hiring, you are risking having a perpetual revolving door of turnover as you make bad hires (“garbage in”) who don’t last (“garbage out”).
Tea Break Becomes e-(hotelier) Break at Karachis Avari Towers
By Gordon James Gorman: As a long time fan and regular contributor to ehotelier, and to many other daily hospitality e-magazines and blogs, Gordon Gorman, the long serving Scottish General Manager of Karachi’s leading five stars Hotel, the iconic Avari Towers, recently transformed the daily refreshing, but non productive Head of Department morning and afternoon tea breaks into supercharged e-breaks. Here’s how he did it.
Dual-Branded Hotels – What Every Owner or Developer Should Know
By the JMBM Global Hospitality Group®: USA Today recently reported that hotel chains are increasingly offering owners and developers a "two-for-one" deal – a single building housing two separate hotels. While this is not entirely new (hotel companies have been placing multiple brands adjacent to each other or sharing facilities for many years), the trend of "dual-branding" appears to be accelerating. JMBM's Global Hospitality Group® has worked on a number of these projects, and see both benefits and challenges in this trend. Here are a few of the considerations that we have noticed.
25 Weirdest Interview Questions
If the thought of facing oddball questions in an interview makes you want to pack it all in and give up your job search, don't despair. One of the best things about questions like this is that there is no right answer. Employers who pose this type of inquiry are usually trying to assess your thought process. Here is a complete list of Glassdoor's 25 oddball interview questions.


