By Javier Tovar: A shortage of hotel rooms has led Rio authorities to invest millions of dollars to convert raunchy motels to accommodate the legions of tourists expected for the 2014 World Cup and the 2016 summer Olympics.
Hottest Ice Hotels in the World
Adventure seekers and nature lovers can spend the night at one of these incredibly detailed hotels, which boast first-class suites made from snow and ice.
The Hotel of the Brave: How Would You Staff a Hotel if You Had the Chance?
By Alan Campbell: If you could staff a hotel entirely with politicians, who would be your choice for General Manager?
Hotels Should Not Hide Their Phone Numbers And Email Addresses
By Doug Kennedy: Smart hotel marketers know it’s the customer’s choice of how they want to book. They understand the interplay of voice, web and email and they make it easy for potential guests to use their preferred channel. Some guests might prefer to call directly, such as those who have read negative online guest reviews, those with special lodging or dietary needs, or those who just do not believe the rate online is the lowest. Some want to look online first and then call; others want to call first and then book online. Why make it challenging for potential guests to use their preferred method of communication?
More on the R Word
By Larry Mogelonsky, MBA, P. Eng: Several months ago, I published a brief article with my doting thoughts on retirement. To my surprise, it was an exceptionally popular post, so I've decided to move forward with a sequel of sorts.
Hotels: What We Dont See
By Alan Campbell: We walk in to a hotel without ever stopping to think what it takes to make our entrance spectacular. The lobby has to be cleaned, hallways, entrance, and of course the rooms. There is an army of workers behind the scenes that we seldom see. These workers are the unsung heroes of the hotel industry.
It’s Story Time: A Day and Night of Awful Flight
By Steve Cokkinias: A veteran of the hospitality industry, Steve has many entertaining stories up his sleeve. Each Wednesday he will share a story on ehotelier.
‘They Don’t Have a Clue’: British Hotelier Pans Australian Service
By Winsor Dobbin: David Levin, owner of the award-winning Capital and Levin boutique hotels in London and a mentor to leading chefs including Gary Rhodes, says guests are being offered lower standards of hospitality in many top Australian hotels than they might enjoy in their own homes.
Hotels Take Fitness Amenities to the Great Outdoors
By Dorene Internicola: From sightseeing city runs and nature hikes down country trails to surfing sessions, hotels are luring leisure and business clients outside their climate-controlled rooms for outdoor activities to keep fit while traveling for business or pleasure.
Will Your Hotel Thrive or Dive under the new Google Changes?
By Gillian Meier: There has been a lot of controversy around Google's many updates – such as Google's Hotel Finder – that have significantly impacted the travel and hospitality industry over the past two years. Hotels are crying out against the latest Google Hotel Finder while travel agents seem to be enjoying the spotlight that their businesses are receiving.
