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European Chain Hotels Market Review – February 2013

Of the ten European city markets surveyed, Dublin, Paris and Moscow registered GOPPAR (Gross Operating Profit per Available Room) growth for the month of February according to the latest HotStats survey by TRI Hospitality Consulting.

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The 25 Least Visited Countries in the World

By Gunnar Garfors: The deserted beach. The pristine nature trail. The hushed art gallery. The view of a spectacular landmark unspoiled by crowds. It’s something many travelers dream of having: a magnificent travel experience all to oneself.

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Service Excellence: Can You MAKE Your Team Work Like They Own It?

By Bryan K. Williams: “How can I make my employees work like they own it?” That is the question I often get from well-meaning leaders who hope to create a strong service culture. Well, the honest answer is that you really can’t MAKE anyone work like they own it. You can, however, create an environment where they want to.

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Engagement Advertising: The Future Of Brand Advertising?

By Paul Dunay: We have entered the “Age of the Consumer,” an age according to Forrester where control has shifted to the consumer. Behavioural studies show that when an individual seeks information about something and is able to act upon it, the conversion of that intent will be 70 percent more efficient than a classical push ad. It becomes even more so if you add the ability to engage the user in a conversation about a product he is interested in or loves.

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Top Five Convention Center Trends for Meeting Planners

Recently, Jeff Hurt participated in the Convention Sales Professional International’s Annual Conference “Tool Box For Success 2013,” moderating a panel called “Current And Future Trends” with five other industry insiders. Here are the top five trends about convention centers that the panelists identified.

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