By Nick Squires: Disused castles, fortresses, prisons and islands in Italy are to be converted into luxury hotels in a bid to boost tourism and fill the coffers of the debt-laden country.
How to Make Your Hotel Room Feel Like Home
By Nancy Trejos: Frequent travel can be destabilizing and lead to higher stress levels and poor eating and sleeping habits, mental health care professionals say. One way to counteract that, they say, is to try to take along elements of your home life so that your hotel room doesn't feel so cold and lonely.
Keeping Employees Happy at Work Part 2
By Noelle E. Ifshin, President, 4Q Consulting, LLC: As we explored in Employees are Your First Customers – Happy Employees Part 1, we know that happy, engaged employees are good for your restaurant's business. However, what makes people happy in their jobs is subjective, can be elusive and varies by employee. Here are 4 basic things that you can do to increase employee satisfaction.
Reviewing Abigails Hotel in Victoria, British Columbia
By Larry Mogelonsky, MBA, P. Eng: This is an example of a hotel off the beaten track of mainstay tourists which nonetheless thrives in such conditions. After all, Abigail's Hotel (www.abigailshotel.com/) is not affiliated with either a major chain or a representation firm such as Leading Hotels of the World, Preferred Hotels & Resorts or Relais & Chateaux. Yet, with Abigail's ranking as the top property in Victoria, British Columbia, on TripAdvisor, I needed to learn more about their secrets to success.
How to Write a Persuasive Hotel Business Plan
By Patrick Landman: OK, so you have decided to realize your dream and open your own hotel. You have thought out an amazing concept delivering unparalleled guest service. The next step would be to write a hotel business plan. It's like a road map to the opening. However this is where most entrepreneurs get stuck.
Cyber Security Alert: How to Protect Your Proprietary Information from Employees
By Jim Butler and the Global Hospitality Group®: The continuing advances of technology continue to present a double edged sword. On the one edge are tremendous cost savings, efficiencies and power to manage information. On the other edge are daunting issues of information security and privacy. In the article below, two of our Global Hospitality Group® lawyers talk about a recent court decision from the respected second circuit in New York that has important implications for every employer in the hospitality industry. It serves as a reminder that good employee handbooks and company policies are important to protecting your valuable business information and electronic data. Here is what it is all about.
Five Coaching Suggestions For Engaging Millennials
By Diane Spiegel: Whether the company was high-tech or customer-centric, the results were universal: coaching is essential to managing Millennials effectively. Coaching does not need to take up much time. In fact, most Millennials prefer a frequent, quick checkins to a long conversation. These five simple coaching suggestions will promote dialog, a key to engaging and leading this generation.
Hotels Check In To Your Head
By Becky Krystal: Leave it to my very inquisitive husband to perfectly articulate what I'd never said out loud: What is with those white duvets in practically every hotel room these days?
Top 5 Hotel Brands Mobile App Moves..When are you joining the League?
By Alicia Jones: Phones have not only got smart but they are making travelers smarter as well. Smart-phones are now being used to search information, make decisions and even for final booking of a trip.
Why You Ask?… Those That Know Why…..
By Alan Campbell: In the hospitality business we all think at one time or another that (we, I) will be the next JW, Conrad, Wynn etc. Yet we all know that short of a miracle that does not happen. Ask yourself why not? Well let me explain why not…..
