By Barry Moltz: When I was running my last business, my best employee came into my office to resign. I was shocked, since just the day before, I had given her a glowing review and a big raise. She told me that she wasn't satisfied with her job and had found a better opportunity. Was our entire conversation the day before a lie? Which employees could I really trust?
What’s Next for Travel Security?
By Adam Leposa: Travel Agent caught up with Todd Seiders, director of risk management at Petra Risk Solutions and former director of loss prevention at Marriott, on how hotels and public events can work to increase traveler safety in the future.
Cornell study urges hotels to strategically integrate technology
The hospitality industry is moving forward rapidly in implementing technology at all levels and in all areas, but a new study from the Cornell Center for Hospitality Research finds that the implementation is uneven at best.
Our Favourite Affordable Hotels
View some of the most affordable hotels around the world compiled by Conde Nast Traveller…
Five Luxury Airport Hotels
By Alex Skjong: If you're a serious traveler, you probably know that feeling when you begin to think you're spending more time in the clouds than on the ground. When you're rushing to catch a flight, dealing with lost baggage and sometimes sleeping in cramped cabins, the last thing you need to deal with during your travels is another long haul to and from your hotel-especially if you have an overnight layover. Luckily, our Startle.com crew searched high and low for hotels that are as close to airports as they are comfortable-these five airport hotels from Seattle to Hong Kong will get you from gate to check-in (or vice versa) in no time at all.
Top 3 London Hotel Penthouse Suites
By Saloni: No matter your budget, London hotels have a suite for you. Whether you want luxury with all the trimmings such as butlers, chauffeurs and personalised invitations to top London fashion houses; or quiet luxury at a relatively affordable price, London has it all. But what if you insist on 5 star views? Here at LHI we've made the tough call of naming our top 3 hotel penthouse suites (and watch out for the mysterious wildcard at the bottom which may end up trumping them all!).
Luxury Hotels Gird Themselves Amidst The Terrorist Age
By Sally Howard: In the wake of the bombings, the Indian hospitality’s industry body, The Hotel Association of India, came up with a complete list of security measures required of its member hotels, including limiting access through a three-tier security ring, erecting hydraulically-operated road barriers or retractable bollards, installing CCTVs in public areas and at the entrances, and scanning not just the guest baggage but also all hotel supplies (fresh and otherwise).
‘Overservice’ in Hotels and Resorts: An Embarrassment of Riches
By Dane Steele Green: Steve Tyler of Aerosmith famously said, "Anything worth doing is worth overdoing." And for most of my life, I'd have to say I agree. Right up until the day I finally had to escort a hotel attendant out of my room because he. Would. Not. Leave.
Interviewing Successful Hotel Managers: Martin Rinck, President, Asia Pacific, Hilton Worldwide
By Lily Lin, MBA, Ph.D:. Martin Rinck is the President, Asia Pacific, Hilton Worldwide. Currently, he oversees 99 hotels in Asia Pacific but he has an ambitious plan to increase the number of hotels to more than 300 in the next five years. The fact that his career is on the fast-track should not come as a surprise. Although he is concerned that he is not very good at achieving work-life balance, the reality is that he is extremely passionate about his work and it is obvious that he thoroughly enjoys what he does.
Four Exceptional Work Habits That Can Backfire
By Vivian Giang: Becoming a true leader requires an incredible amount of self-awareness. It involves knowing when to eliminate behaviors that are no longer working, even if they worked in the past.


