By Barry Moltz: When I was running my last business, my best employee came into my office to resign. I was shocked, since just the day before, I had given her a glowing review and a big raise. She told me that she wasn't satisfied with her job and had found a better opportunity. Was our entire conversation the day before a lie? Which employees could I really trust?
What’s Next for Travel Security?
By Adam Leposa: Travel Agent caught up with Todd Seiders, director of risk management at Petra Risk Solutions and former director of loss prevention at Marriott, on how hotels and public events can work to increase traveler safety in the future.
Cornell study urges hotels to strategically integrate technology
The hospitality industry is moving forward rapidly in implementing technology at all levels and in all areas, but a new study from the Cornell Center for Hospitality Research finds that the implementation is uneven at best.
Our Favourite Affordable Hotels
View some of the most affordable hotels around the world compiled by Conde Nast Traveller…
Five Luxury Airport Hotels
By Alex Skjong: If you're a serious traveler, you probably know that feeling when you begin to think you're spending more time in the clouds than on the ground. When you're rushing to catch a flight, dealing with lost baggage and sometimes sleeping in cramped cabins, the last thing you need to deal with during your travels is another long haul to and from your hotel-especially if you have an overnight layover. Luckily, our Startle.com crew searched high and low for hotels that are as close to airports as they are comfortable-these five airport hotels from Seattle to Hong Kong will get you from gate to check-in (or vice versa) in no time at all.
Interviewing Successful Hotel Managers: Martin Rinck, President, Asia Pacific, Hilton Worldwide
By Lily Lin, MBA, Ph.D:. Martin Rinck is the President, Asia Pacific, Hilton Worldwide. Currently, he oversees 99 hotels in Asia Pacific but he has an ambitious plan to increase the number of hotels to more than 300 in the next five years. The fact that his career is on the fast-track should not come as a surprise. Although he is concerned that he is not very good at achieving work-life balance, the reality is that he is extremely passionate about his work and it is obvious that he thoroughly enjoys what he does.
Four Exceptional Work Habits That Can Backfire
By Vivian Giang: Becoming a true leader requires an incredible amount of self-awareness. It involves knowing when to eliminate behaviors that are no longer working, even if they worked in the past.
Minibar Blues
The hotel minibar, the last refuge of many a tired, emotional business traveller, is supposedly in its twilight years. Though minibar prices have always been high, hotel companies have always maintained that the fridges are actually a loss leader.
Low-cost Carriers Pose a “Massive Challenge” to Revenue Management
By Eyefortravel: Revenue management today is at the cutting edge and must be closely aligned across all aspects of a travel business. This requires people with traditional technical skill, an understanding of the markets they operate in and, not least, a willingness to challenge the status quo. For Malaysia Airlines’ Shihaj Abdullakutty gone are the days when non-RM teams could ‘blame’ revenue management for all their travails and tribulations. EyeforTravel heard from Abdullakutty who is Senior Vice President, Network and Revenue Management about how this discipline is evolving and, in particular, the challenge of competing against low-cost carriers.
Bon Appétit Magazine Names 10 Best U.S. Hotels For Food
By Larry Olmsted: Food and travel have always been inseparable – no matter where you go or why you go there you are going to eat. But in recent years, travel for food’s sake has exploded in popularity, and accordingly, high quality food is increasingly the reason people pick particular hotels, from Vegas to Paris to rural inns.


