We are thrilled to announce a new book by long time contributor to ehotelier, Doug Kennedy. Doug is President of the Kennedy Training Network and has been writing inspiring hospitality training articles for more than a decade. In this book Doug presents these articles as a chronological collection – a valuable resource to all hoteliers.
Interview with Christoph Ganster, General Manager of Fairmont Grand Hotel Kyiv
By Larry Mogelonsky, MBA, P. Eng: Christoph Ganster is currently the youngest general manager in the Fairmont family. He was selected as the opening GM for te Fairmont Grand Hotel Kyiv, having previously served as GM for Fairmont's Cairo property. I met him in the hotel's Strand Restaurant for breakfast, which gave us a chance to discuss the launch and the progress to date.
The Bed Revolution
By Alan Campbell: Now here is the challenge to all of you hoteliers coming down the pike: find a new concept and become the next hotel marvel.
Reno Hotel Gambles On Green Energy And Saves $2 Million Per Year
By Andrew Bender: One hotel in Reno, Nevada is not like the others, but not for the reasons you'd expect. This difference is one you can't see: how it's heated. Water from a geothermal aquifer 4,400 feet (1.34 kilometers) underground powers the Peppermill's massive heating and hot water systems, saving a cool $2 million annually versus its former, conventional power source, natural gas.
Thirty Gorgeous Eco-Friendly Hotels
By Matt Petronzio: Earth Day, annual holiday of environmental sustainability, is on Monday, and green lifestyle and sustainability are especially in vogue. It also happens to mark the beginning of peak travel season in various parts of the world. Who says hospitality and eco-consciousness have to be mutually exclusive?
Starwoods Hotels to Come Up in Temple Towns
By Rajshri Mehta: Starwood Hotels and Resorts is lining up properties at leading temple towns such as Haridwar, Varanasi and Tirupati, and is on the verge of finalizing some deals by the end of the year.
Would You Pay $250,000 to Push a Button?
By Ed Komenda: Guests at the Bellagio can buy a chance to control the resort's famed dancing fountains – for $250,000 a pop. High rollers can pay to press a shiny red button that controls the fountains and makes them dance to the customer's favorite tunes. The deal is offered at Hyde Bellagio, a swank nightclub with a prime view of the waterworks.
Ten Things Your Employees Are Dying to Tell You
By Barry Moltz: When I was running my last business, my best employee came into my office to resign. I was shocked, since just the day before, I had given her a glowing review and a big raise. She told me that she wasn't satisfied with her job and had found a better opportunity. Was our entire conversation the day before a lie? Which employees could I really trust?
What’s Next for Travel Security?
By Adam Leposa: Travel Agent caught up with Todd Seiders, director of risk management at Petra Risk Solutions and former director of loss prevention at Marriott, on how hotels and public events can work to increase traveler safety in the future.
Cornell study urges hotels to strategically integrate technology
The hospitality industry is moving forward rapidly in implementing technology at all levels and in all areas, but a new study from the Cornell Center for Hospitality Research finds that the implementation is uneven at best.
