By HyunJeong Han: A study that identifies certain corporate cultures that are connected to favorable hotel operating results has been named the article of the year for Volume 53 of Cornell Hospitality Quarterly (CQ), based on a vote of the CQ's editorial board.
The ‘Smart’ Trend in Hotels
By Julie Weed: Hotels around the world are using tecnology in new ways, with the goal of speeding up or personalizing more services for guests.
Consumers Don’t Rate Loyalty Programmes, Says Academic
By Ian Taylor: Airline and hotel loyalty programmes are not highly rated by consumers and do little to generate emotional attachment to brands, according to research.
Airbnb: More than a Threat, It’s a Great Disruptor to the Hotel & Travel Sector
By Vikram Singh: I recently read an article on Airbnb on Euromonitor that declared: "Airbnb.com Poses Only a Small Threat to Hotel Industry." The truth is, Airbnb is not only a threat, but is actually a great disruptor for the hotel and travel sector. The article I cited makes three critical errors in reaching its erroneous conclusion. Let's break them down.
Revealed: The Latest Travel Gossip
By Laura Fowler: A glimpse of what is happening around the world of travel.
Global Businesses Are Seeking New Leadership Models, Speed, and New Skills Finds Deloitte Survey
Eighty-four percent of global business leaders and human resources (HR) executives say organizations must look for creative ways to develop new leaders, as traditional leadership models are not keeping pace with today's rapidly changing work environment. This is according to the Deloitte Touche Tohmatsu Limited (DTTL) Resetting Horizons: Human Capital Trends 2013 report.
How Florida’s Once Retiring Beachside City became an A-List Playground
By Mary McDaniel: It's difficult to believe that Miami, that mecca for A-list celebrities, was once dubbed God's waiting room due to its elderly population. In the Eighties, the majority of people found walking along its beaches were retired couples living out their twilight years in the Florida sunshine. At the same time, many of the city's famous Art Deco buildings were seriously dilapidated and in danger of being demolished. Fast-forward 30 years and the transformation has been remarkable.
The Seven Big Challenges Facing the Chinese Hotel Industry
By James Chappell: Horwath HTL China, part of the worlds oldest and largest hospitality consulting network, have written an insightful article for the 2013 Hotel Yearbook on the seven big challenges facing the Chinese Hotel Market.
Secret Islands of the Caribbean
Keep it under your straw hat, but there are still some corners of the Caribbean untouched by the jet set, where the vibe is laid-back and the culture remains authentic and unspoilt. Francesca Syz reveals the secret delights of the lesser-known islands.
The Bed Revolution
By Alan Campbell: Now here is the challenge to all of you hoteliers coming down the pike: find a new concept and become the next hotel marvel.
