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Baccarat Plans to Launch Luxury Hotels and Spas

By Aoife Dowling: Baccarat, the renowned French crystal company, is moving into another luxury arena with ultra high-end residences, hotels and resorts with spas. The company plans to open six hotel/resorts/residences by 2016 – three of which will be located in Morocco.

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The Next Big Hotel Online Revenue Driver Is Here: Google Hotel Price Ads

By Sue Wiker and Sara O’Brien: There are a number of digital marketing initiatives that generate direct bookings, incremental revenues and high ROIs to the direct online channel such as SEO, SEM, email marketing and online media. Over the past few years several new revenue-generating digital marketing initiatives have emerged that, until recently, were only available to OTAs and major hotel brands. Requiring sophisticated CRS access, advertising middleware technology, and out-of-range minimum monthly spends, these initiatives have traditionally been inaccessible to independent properties, smaller and mid-size hotel and resort brands, and casinos. One such revenue-generating opportunity is the Google Hotel Price Ads (HPA) program.

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Increase Guest Value without Cutting Rates

By Market Metrix: We’ve long known that value for price is routinely a top driver for guest loyalty, but the question always gets asked – how can hotels raise value without lowering prices? We decided to look into it using our MMHI global database, and what we found is rather, well…illuminating.

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Trends in Hotel Marketing: Social Search, Utility Marketing and Converged Media

By Daniel Edward Craig: For hotels, the first priority in online marketing is to make sure travelers find you when planning trips. That’s become increasingly challenging in the realm of paid search, where online travel agencies, big brands and now Google Hotel Finder dominate results, driving costs up and organic results down. Why even try to compete? Instead, shift resources to where you’ll get a bigger bang for your buck: owned and earned media.

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Mamma Mia! Look What Happens When a Tourist Attraction Harnesses Social

Most museum exhibits were designed long before social media became mainstream. But a new museum now taking shape in Stockholm has found a way to allow visitors to create media clips of their experiences and share them to their social media pages. Andrew Hennigan has been given an early preview.

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In Your Dreams! Annoyed Neighbors Bill Hotel $1K an Hour for Lost Sleep

By Anna Silman: Newsflash: living in an expensive fancy area next to an expensive fancy hotel is not all it’s cracked up to be. According to The New York Post, neighbors of Murray Hill’s swanky Gansevoort Hotel are so annoyed with the hotel’s high noise levels that they are are billing the hotel for hours of lost sleep.

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