By Alan Campbell: In today's economy it is imperative that the revenue managers are well aware of the highly competitive arena that exist within the industry. Here are some guide lines that may be of help.
Engagement Carries More Value Than Number of Social Followers
By Tricia Carr: A Four Seasons Hotels and Resorts executive said during the Luxury Roundtable: State of Luxury 2013 conference that marketers need to understand where today's luxury consumers are engaging and deliver the brand story directly to them.
Raymond Bickson’s Revival Plan For Taj Hotels
By Cuckoo Paul: Raymond Bickson is trying to change the Taj hotels' operating model, but first the chain will have to learn to get out of its comfort zone.
Fifteen Ways to Make Work Fun Again
By Brian Moran: Don't let the pressures of business bring down your employees. It's time to inject fun back into your company's culture.
India 4th Fastest Growing Asian Tourist Destination
By Travel Biz Monitor: India is one of the top tourist destinations in Asia, according to findings from a CNN global travel survey. The results also position the country as the region's fourth fastest growing tourist destination and the third most attractive business for investment opportunities, after China and Hong Kong, a release stated.
Cornell Study Connects Work-Family Imbalance to Employee Turnover
A new study published in the Cornell Hospitality Quarterly (CQ) demonstrates the connection between work-family imbalance and an employee's decision to leave a job.
Can a Mega-Alpine Resort Meet Expectations?
By Susan Vogel-Misicka:Stretching over a surface of 1.4 million square metres and costing about a billion francs to build, Andermatt Swiss Alps will be unlike any other Swiss mountain resort. TRAVEL INSIDE editor Urs Hirt talks to swissinfo.ch about how it came to be and where it's headed.
Admire This Jaw-Dropping Art at the Four Seasons Bangkok
By Jason D: After a questionable example earlier this week, I the need to cleanse my palate with something a little more refined in the hotel art category. Luckily, I came across the perfect example recently at the equally refined Four Seasons Bangkok.
How Hoteliers Can Leverage Pinterest to Enhance Their Online Marketing Strategy
By Victoria Hsia: In order to leverage the new developments in Pinterest, hoteliers must understand what the changes are and how they benefit both brands and travel consumers. Only then can they start taking full advantage of Pinterest as a component of the overall digital marketing strategy. Read on to learn about the recent changes and find out how to use this social network to reach more potential guests and generate leads.
The 2013 HotelChatter Hotel WiFi Report
Ever since HotelChatter's first annual Hotel WiFi Report in 2004, we've insisted that in-room WiFi was as essential as a working shower or air conditioning and that it needed to be offered free, fast, and reliably. Hotels often gave us the run-around, blaming the costs of installing WiFi networks, the contracts they signed with the hotel owners or network security. But as more and more travelers book their hotel stays based on free WiFi, hotels have begun to drop their nickel and diming ways.


