By Theodore Koumelis: TripAdvisor announced the winners of its 2013 Travelers' Choice Destinations awards. The fifth annual awards recognizes 412 outstanding destinations in 38 markets across the globe, including lists for Africa, Asia, Australia, the Caribbean, Central America, China, Europe, India, Mexico, the Middle East, South America, the South Pacific, and the United States.
Say Goodbye to Your Hotels Overpriced Room-Service Menu
By Keenan Mayo: As the market for better rooms has become more competitive, prices have risen accordingly. But once travelers arrive in their more expensive rooms, they’re increasingly unwilling to splurge for a $14 bottle of Poland Spring water or a $28 club sandwich like they used to.
Getting Personal: How Smarter Infrastructure and Big Data Changes Travel
EyeforTravel’s Ritesh Gupta talks to Tim Ricketts, Travel & Transport Sector, Middle East and Africa, IBM, about the implications of new technology, particularly for air travel.
Social Media Marketing: The Big Pro and the Big No-No
By Mike Michalowicz: Social media is a powerhouse of information and is rapidly becoming the most effective tool for reaching people because they're spending an increasing amount of time on social networks. It’s like shooting fish in a barrel. When you understand social media and use it correctly, it's that easy.
Asia/Pacific Hotel Results for April
Hotels in the Asia/Pacific region experienced decreases in the three key performance metrics in April 2013 when reported in U.S. dollars, according to data compiled by STR Global.
Dubai Hotel to Provide Guests with Gold iPad
By Natalie Paris: Guests at the self-proclaimed world’s most-luxurious hotel, the Burj Al Arab in Dubai, are being bestowed with a new privilege on arrival – a gold-plated iPad.
Hottest Hotel Pools Around the World
By Melanie Nayer: With the unofficial start of summer around the corner, it's officially time to start thinking about your summer travel plans. Whether you're a beachcomber or a mountain climber, there's no denying the allure of a dip in a great pool at the end of the hot day. With that in mind, here's a list of 10 of the hottest hotel pools around the world. Where would you like to take a dip?
Hotelier Notes from Season Two of Fawlty Towers
By feature writer Larry Mogelonsky, MBA, P. Eng: Fawlty Towers proved to be such a treasure trove of useful morsels of guest service wisdom that I had to divide the show into two articles, one for both of its six-episode seasons. Even though the characters on this show are, for the most part, totally incompetent and disgraceful hoteliers, by their very nature they have a lot to teach us about to get things right.
The Hotelier Path to CEO
By feature writer Alan Campbell: Some CEO’S are being thrown out the window. What has happened here? It seems that the powers to be are beginning to see that just maybe these people aren’t producing.
A Restaurateurs Guide to Successful Digital Marketing
By Emily Ditman: According to AIS Media, 89 percent of diners research restaurants online before visiting in person. A study conducted by Cornell University’s School of Hotel Administration found that approximately 50 percent of respondents stated they make restaurant reservations online, and about 40 percent of those completed the reservation on the restaurant’s own website. Outlined in the article are ten website functionality and action steps for successful website design and the marketing of the restaurant website.


