News

Third InterCityHotel opens in Hamburg

A “FreeCityTicket”, which entitles guests to use local public transport free of charge, is included in the price of overnight accommodation at the 275-room hotel.

eHotelier logo
News

Using customer complaints to your advantage

By Tim Millett: Even if you feel they are unjustified, complaints represent an opportunity to fix a problem, fill a need, right a wrong or ease a stress. They can draw you closer to your customer.

eHotelier logo
Education, News

Housekeeping at the Royal Household

By James Brackley and Jennie Darling: Undergraduates at the Edge Hotel School got an exclusive insight into the unique housekeeping operations on a special tour of WIndsor Castle.

Edge School at Royal Household_2
News

New World Kota Kinabalu to open in 2018

New World Kota Kinabalu Hotel will be an integral part of Skycity, a multi-purpose development comprising the hotel, grade-A offices, shopping mall and two towers of serviced suites.

eHotelier logo
Join over 60,000 industry leaders.

Never miss a trend.