CITS American Express Business Travel 2014 China Business Travel Barometer finds a growing trend for negotiated rates in place for hotel properties or chains.
Third InterCityHotel opens in Hamburg
A “FreeCityTicket”, which entitles guests to use local public transport free of charge, is included in the price of overnight accommodation at the 275-room hotel.
Carlson Rezidor announces the Radisson Blu Hotel, Cairo Nasr City in Egypt
The property featuring 300 rooms is scheduled to open in Q1 2016. It is Carlson Rezidor’s second Radisson Blu hotel in Cairo.
Best Western announces first hotel to join its new global soft brand
The four star Hotel Master Johan in Malmo?, Sweden is the first to join the BW Premier Collection.
Using customer complaints to your advantage
By Tim Millett: Even if you feel they are unjustified, complaints represent an opportunity to fix a problem, fill a need, right a wrong or ease a stress. They can draw you closer to your customer.
Housekeeping at the Royal Household
By James Brackley and Jennie Darling: Undergraduates at the Edge Hotel School got an exclusive insight into the unique housekeeping operations on a special tour of WIndsor Castle.
The Langham, Sydney re-opens after major refurbishment
The Langham, Sydney closed its doors in July, 2014 to undertake a $30 million grand transformation.
Vantage Hospitality appoints Greg Burgett as Regional VP of Development
Burgett joins Vantage from Best Western, where he was a Regional Director of Development. Previously, he served in development roles at Choice Hotels International, Red Roof, Motel 6, Microtel and Guest House International.
Holiday Inn AMEA revamps kids’ menu to feature healthier food options
The new children’s menu will be nutritious, fun and tasty and include regionally relevant dishes that cater to a variety of tastes across Asia, Africa and the Middle East.
Conrad Macao appoints Janet Chan as Director of Luxury Sales
Chan has worked for many five-star hotels in Fiji, Cambodia and Australia including Small Luxury Hotels of the World and the Preferred Hotel Group.
