Market Metrix, the leading provider of feedback management solutions for the global hospitality industry, announced today that for the first time detailed satisfaction data on more than 300 hotel and casino brands is directly accessible in the Market Metrix platform. Data comes from the Market Metrix Hospitality Index (MMHI), the most in-depth and reliable data on hospitality and gaming satisfaction available. This information, in the Market Metrix platform, allows detailed analysis of what is driving satisfaction and loyalty at top-performing brands around the world.
On the Move in August, 2013
Global Staff Movements for August 2013 provided by Spectrum International.
Hotel Sales Formula That Goes Against All Conventional Wisdom.
By feature writer Brett Patten: I'm of the belief that it's going to require unconventional business strategy approach to break through the present economic conditions that the hotel industry finds itself in.
The power features that a next-gen ‘smart hotel’ needs
Former Comtec product director Jon Pickles sets out how hotels are going to need to get more personal in the future if they are to win business
Opening a Hotel in China: Opportunities
By feature writer Yoland Perras: I report that progress on the “Critical Path” and the “Critical Opening date” has been slow. Much the same onsite. It is a little concerning however not yet “Critical”.
TripAdvisor Top Performers, Part 2: Caribbean Hotel Edition
By feature writer Madigan Pratt: In a recent analysis of TripAdvisor top performers in the Caribbean, a number of interesting observations were made about destinations with top-performing hotels. We’re unveiling the Caribbean hotels that currently have a 5-star TripAdvisor rating and key findings from our recent analysis.
Best Asian Travel Brands 2013
Asia's best business hotels, luxury resorts, spas, destinations, business cities, and the world's best airlines and airports. Full results of the 2013 Best in Travel Poll
Hyatt Set to Debut New All-Inclusive Adults Only, Family Brands
By Claudette Covey: Hyatt Hotels Corporation, which in July announced plans to enter the all-inclusive market, said that it will feature two all-inclusive brands, including Zilara for adults only and Ziva for families.
Do you want to be Successful? Heres how!
As a keen observer of people from different walks of life and their behaviour, I have come to the conclusion that success is not only the life-force of an Identity, but that it is also subjective. While each of us may dance to a different music, beat our own course on virgin path, look at possibilities with our unique pair of eyes and give distinct shapes to our professional destiny moulding the clay of nous and effort in our separate ways; the bottom line for measuring success remains universally the same.
Damage In Hotel
By feature writer Matt Shiells-Jones: It is a fact of life that every hotel at some point has a room 'trashed'. I am not talking about someone just accidentally smashing a glass, or leaving a stain on the bedsheets (I just heard you 'eewwww'!); I am talking about damage that causes you to have to close the room or whip out the industrial machinery to scrub and detoxify the room!
