She joins TripAdvisor from HotelTonight, bringing with her more than 19 years of experience in the travel industry.
Why the hotel market is different in Dubai
By Nick Baker: There is a symbiotic relationship between hotels and the social scene in Dubai which means extra revenue opportunities for hoteliers.
Hilton to open first hotel in Italy’s Lake Como
The new, 162-guest room hotel will be located within a mixed-use development, adjacent to the historic Via Olmo. The Hilton Lake Como is expected to welcome guests in 2017.
Thailand’s first AVANI hotel opens in Bangkok
The hotel has 568 guest rooms and suites in a range of categories and sizes and the hotel’s 12-storey atrium lobby creates an impressive central area for the trendy lifestyle hub.
BASK Resort Gili Meno, Indonesia set to open
The first eco-resort property of its type in the region, BASK Resort Gili Meno will feature 81 individual villas totalling 98 rooms in studio, loft, two-bedroom and three-bedroom suite layouts.
Using customer complaints to your advantage
By Tim Millett: Even if you feel they are unjustified, complaints represent an opportunity to fix a problem, fill a need, right a wrong or ease a stress. They can draw you closer to your customer.
Housekeeping at the Royal Household
By James Brackley and Jennie Darling: Undergraduates at the Edge Hotel School got an exclusive insight into the unique housekeeping operations on a special tour of WIndsor Castle.
The Langham, Sydney re-opens after major refurbishment
The Langham, Sydney closed its doors in July, 2014 to undertake a $30 million grand transformation.
Vantage Hospitality appoints Greg Burgett as Regional VP of Development
Burgett joins Vantage from Best Western, where he was a Regional Director of Development. Previously, he served in development roles at Choice Hotels International, Red Roof, Motel 6, Microtel and Guest House International.
Holiday Inn AMEA revamps kids’ menu to feature healthier food options
The new children’s menu will be nutritious, fun and tasty and include regionally relevant dishes that cater to a variety of tastes across Asia, Africa and the Middle East.
