The new monitoring and certification program makes it easy for hotels with good WiFi to monetize their investments in the WiFi infrastructure while, helping other hotels to improve their WiFi quality.
The Renaissance World Golf Village Resort and Convention Center adds two Sales Managers
Paul Dake and Jacqueline Bassett recently joined the resort as National Sales Managers for he largest combination hotel and convention center between Atlanta and Orlando.
TripAdvisor appoints Heather Leisman as VP Industry Marketing
She joins TripAdvisor from HotelTonight, bringing with her more than 19 years of experience in the travel industry.
Why the hotel market is different in Dubai
By Nick Baker: There is a symbiotic relationship between hotels and the social scene in Dubai which means extra revenue opportunities for hoteliers.
Hilton to open first hotel in Italy’s Lake Como
The new, 162-guest room hotel will be located within a mixed-use development, adjacent to the historic Via Olmo. The Hilton Lake Como is expected to welcome guests in 2017.
Carlson Rezidor announces the Radisson Blu Hotel, Cairo Nasr City in Egypt
The property featuring 300 rooms is scheduled to open in Q1 2016. It is Carlson Rezidor’s second Radisson Blu hotel in Cairo.
Best Western announces first hotel to join its new global soft brand
The four star Hotel Master Johan in Malmo?, Sweden is the first to join the BW Premier Collection.
Using customer complaints to your advantage
By Tim Millett: Even if you feel they are unjustified, complaints represent an opportunity to fix a problem, fill a need, right a wrong or ease a stress. They can draw you closer to your customer.
Housekeeping at the Royal Household
By James Brackley and Jennie Darling: Undergraduates at the Edge Hotel School got an exclusive insight into the unique housekeeping operations on a special tour of WIndsor Castle.
The Langham, Sydney re-opens after major refurbishment
The Langham, Sydney closed its doors in July, 2014 to undertake a $30 million grand transformation.
