By feature writers Naomi L. Stark and Amy Bair: Do your Housekeeping & Maintenance departments still use manual tracking? (Most still do!) How much paper do you think they use? These two departments are definitely the last to go “paperless” in hotels. We’ve updated and upgraded most departments in our hotels except those. Why is that? Perhaps today’s article will be a tipping point, permanently shifting our industry forward, at least for you.
The Right Way To Take A Vacation
By Sasha VanHoven: When we picture our next break from work, we think we’ll spend our time unplugged and slowly refreshing from our day-to-day. But sometimes, the stress of missing work or planning the perfect itinerary can leave us more stressed than when we started. Sometimes we need a vacation from our vacation.
Ten Food Fads Worth Travelling For
By Christine Sarkis: The most memorable food fads combine familiar favorites in unorthodox ways, cooking up new unions that run the gamut from weird to wonderful. From cronuts to crookies, and umami burgers to Japadogs, these latest food fads are worth travelling for, so pack a fork and hit the road.
Robert T. Koger of Molinaro Koger Is Arrested and Put Behind Bars: A shocking Course of Continuing Fraudulent Conduct Is Unveiled
By Jim Butler and the Global Hospitality Group®: The case of USA v. Koger is significant because it is a criminal case. It involves big names in the hotel industry — a significant hotel brokerage firm, the largest lodging REIT in the country and other well-known industry players in the roles of good guys and bad guys. This kind of problem is certainly not the norm of hotel brokerage, nor even very common. The acts complained of here, however, are flagrant and outrageous.
Why Should Customers Do Business With Your Hotel?
By feature writer Brett Patten: And even more importantly, why should they give their trust and loyalty to your business? What makes your hotel organization or business brand so special from all the other hotels in the marketplace? Before answering this question, I would like you to evaluate these three examples before you respond.
On the Move in September, 2013: part 1
Global Staff Movements for September 2013 (part 1) provided by Spectrum International.
Who is Sleeping with Whom in your Hotel Rooms? P2P Travel Marketing Going Over the Top
By feature writer Patrick Landman: There have been many new online travel website initiatives launched over the last 2 years. Meta-search and social travel platforms are changing the hotel distribution landscape forever. In particluar, websites like AirBnB have shaken up the travel market. However there are a few which might be taking the peer 2 peer travel concept a bit over the top.
From Booking Engine To Experiencing Engine, Your Hotel Standalone Site Does It All
By Brittany Aller: It's time to kick the old Frommer's guides and outdated maps to the curb and start using your hotel standalone website as a one-stop shop for guests seeking area info. They already skimmed through your website while searching for hotels in the area and then booked a room online. Now, start positioning the site as a helpful tool for the guest to reference while staying at the hotel.
Top Dining Trends for 2013
Benchmark Hospitality International® has released its Top Dining Trends for 2013. The trends were observed by Benchmark’s executive chefs and culinary experts at the company’s 39 luxury hotels, resorts and restaurants coast to coast and off shore.
Hidden Islands You’ve Never Heard Of
By Anne Banas: Unspoiled and isolated, hidden islands are vacation bait for anyone with escapist tendencies. Protected from crowds and the stress of modern life, these retreats will allow you to become one with nature, soak up local culture, and live in paradise. Here are 10 secret places—from the mysterious North Atlantic to the warm waters of the Indian Ocean—where you can completely surrender to island time.
