The experienced traveller does not fear trying new foods, however weird they may be. But when it comes to crazy dining experiences, even the most worldly eater will find these restaurants bizarre. From dining high up in the sky to submerged below water, check out these six restaurants that offer truly…unique…meals.
Mariani Family Named 2014 Recipient of Cornell Icon of the Industry Award
The Cornell University School of Hotel Administration has selected the Mariani family, founders and proprietors of U.S. importer Banfi Vintners and the Castello Banfi vineyard estate in Montalcino, Tuscany, to receive the 2014 Cornell Icon of the Industry Award.
Six Words to Avoid When Dealing With Guests
By Feature Writer Alan Fairweather: You probably realise how the wrong tone of voice and negative body language can cause problems when dealing with other people, particularly guests and even your staff. However, using the wrong words can also cause problems. There are certain “trigger” words that cause people to become more difficult especially in emotionally charged situations and they should be avoided.
Best Practices for Hotels on Twitter
By Feature Writer Daniel Edward Craig: On the heels of a wildly successful public offering and with over 230 million monthly active users, Twitter has emerged as an important marketing and guest service channel for hotels. But the social network has a distinct vernacular that can be confusing and intimidating. Whether you’re a novice or a seasoned pro, here are nine best practices for making make the most of your Twitter presence.
The Rise of the New Hotel Management Company
In August 2013 Virtuoso made headlines across the tourism industry after ratifying what has become a global trend: ‘personalised travel is the new luxury’. Whereas there are still tourists looking for the ‘all inclusive’ package holidays, there is clearly a move away from classic, amenity-heavy chain hotels, to smaller and more intimate properties.
Chinese Guests A Valuable Market for Hotels Globally
By Julie Weed: China has become the biggest travel spender in the world, and hotels are taking notice. Across Europe and America, back-office planners and front desk clerks are learning Chinese customs to attract the new travelers and keep them returning.
Adapt Effective Revenue Management in the Hospitality Industry or Die
While everybody seems to understand the need to get to grips with vast quantities of consumer data in order to make accurate revenue predictions, just 20% of North American hotels are using RM systems. Here are a handful of tips from EyeforTravel’s 12-page white paper, which includes views from top brands including ODIGEO, Starwood Capital Group and Denihan Hospitality Group, as well as a detailed case study from El Cortz Hotel & Casino.
2014 Gault&Millau Sydney Restaurant Guide Launches
The 2014 Gault&Millau Sydney Restaurant Guide (The Yellow Guide), Sydney’s only independent, internationally recognised restaurant guide, has arrived and is now available to the public following last night’s official launch to 300 of Sydney’s best chefs, restaurant owners, media and industry advocates at Salt Meats Cheese in Alexandria.
Hospitality Complaints: Social Complainers
By Feature Writer Matt Shiells-Jones: Previously I have talked about the Silent and Professional complainers – now I move on to a growing complainer type, one that is becoming more and more 'powerful' against businesses – the Social Complainer.
Opening A Hotel in China: Almost There with My Budgets
By Feature Writer Yoland Perras: The budget has been reviewed, re-submitted and in principle agreed. Critical dates will be issued once approved by the owner. Having this budget approved, will ensure company compliance and help to work seamlessly with our many valuable corporate programs and customers.
