World’s leading international hotel company plans to create 110,000 job opportunities in Greater China by 2015.
A Sense of Place
By Feature Writer Larry Mogelonsky, MBA, P. Eng: A ‘sense of place’, implies that a space is unique, comforting, bold, tranquil and alluring. In short, it’s the gut reaction to the physicality of your brand, and it’s used in a positive light. This expression encompasses first impressions, but it also denotes how a space can grow on you with more time spent around it or with each subsequent interaction.
We Need To Talk About Your Hotel’s Group Business Numbers!
By Feature Writer Brett Patten: Pull up a chair, you are going to want to sit down. The numbers and trends are not pretty, although I do see an opportunity for creating a new business strategy for growing this area of your business.
Direct Sales: Some Challenges for Leadership
By Feature Writer Brenda Fields: Our guests in hotels want to know that their business is valued, that they are heard and that they have access to someone who will listen and respond to their particular situations. The new generation of hotel sales staff was raised on text messaging, instant messaging, and video games. The challenge of sales leadership is to work with and inspire this new generation to see each customer as unique and to work with a sense of urgency and personalization. This article will address some insights and practical tips in working with sales staff to ensure greater productivity.
Key Questions Employers Ask Regarding Staff Holidays
By Shainul Kassam: With the festive season just around the corner, this can be the busiest time of the year for the hospitality business. It is more important than ever that employers in this sector need to understand what their employee’s rights are in respect of taking time off and how to balance these rights with the needs of the business.
Consumers Want Travel Brands to Up Their Game
Travel companies are failing to provide consumers with the inspiration to book holidays online, according to new research by search engine Yahoo!
The Irony of Being A Chef
By Feature Writer Curt Sassak: Ever imagined that chefs eat like gourmands? Read this article and think again, according to our feature chef.
Hotels Contend with A Surge in Flash Travel
By Hugh Gallagher: Last-minute, mobile-app-driven hotel booking is a rising trend, reforming the landscape of the hospitality industry. Leaving laptops behind, forgoing search and compare on their home computers, more travelers are just going mobile (phone).
Travelling Safely in a Turbulent World
By Feature Writer Dr Peter E. Tarlow: The year 2013 may be known as a year of travel insecurity. From airline crashes to cruise ships, international events and alerts around the world, along with terrorism threats should serve to remind all of us, that travel is never without risks. Although no one can guarantee total safety, and the tourism industry continually works to improve its security, there is and there will always be an element of risk. Furthermore, no matter how much security is provided, it is still the traveler's personal responsibility to do everything possible to insure his/her own level of safety. When travelling the consider the following.
Dubai Gets the Nod for Expo 2020
Dubai saw off opposition from Brazil, Russia and Turkey to win the right to host the 2020 World Expo.
