News

Xotels Expands European Portfolio with Hotel Grums in Barcelona

By Patrick Landman: A dot missing on the map of Xotels’ European hotel portfolio, especially in Spain, was one of our key strongholds, Barcelona. After having looked at several opportunities over the years a strategic partnership has now been signed with the Hotel Grums. A great property with amazing potential, onwhich we will are now dillegently woring to turn around with our hotel management company. Here’s the story.

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Where’s the Next Big Opportunity in the Global Travel Industry?

By Russell Flannery: The Boston Consulting Group and TripAdvisor China came out with a good report on Friday that details how Asia is poised to greatly increase its share of the global travel business. Some 49% of passenger traffic globally will be within the Asia-Pacific region or between the region and the rest of the world, up from 37% today, said the report titled “Winning the Next Billion Asian Travelers – Starting with China.”

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Hilton Exploring New Hotel Brand for 2014

Hilton Worldwide Holdings Inc., which began trading shares on the New York Stock Exchange on Thursday, expects to introduce a new hotel brand in 2014 aimed at affluent, young travellers by emphasizing style and design.

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Insights, News

Stop Hiding Behind the Numbers

By Feature Writer Larry Mogelonsky, MBA, P. Eng: Repeatedly, I ask hoteliers a simple question, “How’s business?” Typically, I get a response like, “We’re down $x.xx in ADR versus budget, but occupancy is holding steady at xx.x%,” or, “REVPAR is solid and we’re $x.xx ahead of comp set.” In all, these types of responses are an excellent one-stop measure of how the senior manager believes his or her business is operating. Unfortunately, they reflect only a narrow focus on short-term financial data.

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How To Implement A Front Desk Upselling Program

By Feature Writer Doug Kennedy: As the industry looks ahead to what is hoped to be a continued rebound in demand in 2014, most hotel revenue and marketing executives are ready to move beyond a “let’s get the heads in the beds” era and to focus on continuing to regain ground on ADR.  One significant opportunity is to implement a comprehensive program for upselling guests at registration.

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Warning for Hotel Investors Considering Golf Courses: Different Risks Apply

By Jim Butler and the Global Hospitality Group®: Hotel investors suddenly seem to be buying or building more golf courses. With the right expectations and circumstances, golf courses can make sense — particularly as an amenity for hotels, residential development and other real estate. But as more hospitality clients look at golf courses, it seems appropriate to consider the drivers of this renewed interest, and some of the similarities golf courses share with other hospitality investments such as hotels. And finally, we want to look at some of the big factors that make golf courses very different from other hospitality investments, so you can avoid some unnecessary pitfalls.

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Seven Reasons Employees Don’t Trust Their Leaders

By Glenn Llopis: Employees have grown tired of unexpected outcomes resulting from the lack of preparation.  They want to be informed of any change management efforts before – not after the fact.   Employees desire to know what is expected of them and be given the opportunity to reinvent themselves, rather than be told they are not qualified for new roles and responsibilities and can no longer execute their functions successfully.

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