By Kelly Spors: Food trucks might be popular with consumers, but not so much with local restaurant owners, who complain that food trucks have unfair advantages.
Can Sochi’s hotels go for the gold?
Analysis of online guest reviews in the Krasnodar region shows some positive individual scores, but Sochi's average reputation score wouldn't medal.
Elevating the grilled cheese
By Larry Mogelonsky: Chefs today are reimagining basic foods as a foundation for something far more flavorful, something far more grandiose and something far more memorable – so why not the humble, yet ever-popular grilled cheese?
Great Hotels of the World welcomes seven new members
Great Hotels of the World, the London-based hotel sales and marketing alliance, has acquired seven new member properties to its collection.
Fit & Well Concierge service launches
A new concierge service has launched to assist busy health-conscious travelers locate health and wellness venues and services while away from home.
The secrets of mystery shopping
By sending in a mystery shopper acting as a guest, your hotel gains the knowledge to react and focus resources on the priorities of your clientele.
Warning issued about Middle East MERS virus risk
Expats and travelers are being warned about an increasingly prominent virus risk emerging in the Middle East.
Three tips to improve your communication skills
By Jim Hartigan: Here are three straightforward, yet essential tips to remember to communicate effectively.
Business meetings in a changing business world
By Youri Sawerschel: The business 'meeting' is reinventing itself as we know it. The rules of the game have changed and hotels must shape up if they intend to cease relinquishing market share to new entrants.


