With docking stations for all types of devices and 2000 downloadable newspapers, we give a Nice Touch nod to the PRESS lounge for meeting the needs of today's traveller.

Norway is currently ahead of Russia on the Olympic medal tally in Sochi and back in Olso, a luxury hotel is trying to give Vladimir Putin an insight into what it believes is the true Olympic spirit.

By Timothy Millett: Where does the fear of public speaking come from and what can we do to overcome it?

By Dorie Clark: When you're being pulled in a million directions, it's hard to stay focused and on track. These six proven tips will help.

By Steve DiGioia: The policy of a business should never be recited to a customer. They don't care about your policies; they only care about their questions or concerns being answered and addressed in a timely manner.

By James O'Brien: Seemingly small, inappropriate behaviors by even just one employee can poison a company's culture. Learn how to spot incivility, and put a stop to it.

The former standalone brand is now part of a newly-created luxury segment that includes Pullman, MGallery, Grand Mercure and The Sebel brands.

By feature writer Brett Patten: Here are some tactical strategies for converting OTA bookings from one night stands into loyal customers.

By feature writer, Daniel Edward Craig: Social media has altered the PR world, but media coverage is still very important to successfully marketing a hotel. Here are some tips to influencing the influencers.

By Rieva Lesonsk: Is a time crunch killing your creativity? Use these six strategies for sparking new ideas even when you're under the gun.