Now guests at the Andaz Liverpool Street hotel in London can feel like they're inside a glass of Veuve Clicquot with its new multi-sensory light installation. (They'll get an actual glass of champagne too).
The world’s most exclusive hotel suites
Here's a ranking of the top hotel suites in taste, opulence and amenities (and undoubtedly price). Geneva's Lakeside Hotel takes the No. 1 spot with its US$67,000/night suite.
Think RevPOR, not just RevPAR
By Larry Mogelonsky: As RevPOR assumes occupancy as static, it is a better barometer of changing patterns in how much guests are spending.
Throwback Thursday: Arriving at European hotels in the 1920s
Receiving an important guest at European hotels in the 1920s involved a whole army of staff. And remember when front desk paperwork was done in, well, paper?
How MGallery is focusing on women
Luxury hotels have largely been designed by men for men, yet, the number of women staying at these hotels for both business and leisure has tripled over the last 10 years. How should you adapt to the growing needs of female clientele?
Want to charge more than the hotel next door?
By Darlene Rondeau: If you'd like to get $10 more per night than your competition across the street, tell a better story.
Ways to woo Chinese travellers
Everyone in the industry wants to attract the growing market of Chinese travellers, but how should that be done exactly? Here are five specific initiatives recently adopted by Conrad Hotels & Resorts with Chinese tourists in mind.
Nice Touch: PRESS lounge at the Four Seasons Las Vegas
With docking stations for all types of devices and 2000 downloadable newspapers, we give a Nice Touch nod to the PRESS lounge for meeting the needs of today's traveller.
Tips to get all rooms booked this Valentine’s Day
Travel is the ultimate indulgence and is often an important milestone in a fledgling relationship, so it is the perfect time for your property to create romantic, unforgettable Valentine's Day experiences that will bring couples flocking to your property.
Guests read 6-12 reviews before booking
An independent study of more than 12,000 global respondents reveals online travel review trends, and guess what? Two in three are more likely to book a hotel with management responses to reviews.


