By famoushotesl.org: The horror of a hotelier is the customer who has arrived to depart, intentionally or not. Still, guests dying is a part of hotel life, and when a celebrity dies, there is a certain infamy that will stay with the venue.

Here's another example of a hotel using communication technology to improve guest service.

By Craig Burns: Changes in search engine rankings and the increasing use of mobile devices have made relying on organic internet traffic to your site an option with the increasing risk of losing out on bookings.

To help improve your fire prevention program and avoid unnecessary fines, be on the look-out for these five common fire code violations.

Happy kids = happy parents. It's a simple equation. With a little creativity, there are some simple, fun ways to keep meal times with children a treat for both age groups.

New brands Radisson Red and Quorvus Collection from the Carlson Rezidor Hotel Group seek to fill new niche markets.

The planned 750-room hotel to open in early 2017 to accommodate influx of visitors, mainly from China and South Korea.

By Tim Millett: It is easy to give lip service to "the customer experience", however it is something else entirely to empower staff to feel that they can actually bring these experiences to life.

By Yoland Perras: After a long disruption with western and Chinese holidays, pre-opening work on t the Sheraton Wuhan Hankou Hotel gets serious again.