By famoushotesl.org: The horror of a hotelier is the customer who has arrived to depart, intentionally or not. Still, guests dying is a part of hotel life, and when a celebrity dies, there is a certain infamy that will stay with the venue.
Text service offers response guarantee within 4 minutes
Here's another example of a hotel using communication technology to improve guest service.
Two new global hotel brands launched
New brands Radisson Red and Quorvus Collection from the Carlson Rezidor Hotel Group seek to fill new niche markets.
Sustainable hospitality gets green light
By Larry Mogelonsky: In an interview with Dagmar Ebaugh of UL Environment, Larry explores what steps can you take to make your hotel 'green' and how you should market your healthier, more sustainable property to attract travellers.
Do you need to run branded Pay Per Click campaigns?
By Craig Burns: Changes in search engine rankings and the increasing use of mobile devices have made relying on organic internet traffic to your site an option with the increasing risk of losing out on bookings.
Five common fire code violations
To help improve your fire prevention program and avoid unnecessary fines, be on the look-out for these five common fire code violations.
Nice Touch: Clever catering for kids
Happy kids = happy parents. It's a simple equation. With a little creativity, there are some simple, fun ways to keep meal times with children a treat for both age groups.
The life of a hotel doctor: Special treatment
By Mike Oppenheim, M.D: Sometimes special treatment pays off, sometimes it doesn't.
Celebrity check-in aliases
Zelda Zonk and Carl Con Carne – were they serious? Obviously not, as many celebrities have a bit of fun when it comes to travelling incognito.
Visitor surge prompts Hong Kong Disney to open its third hotel
The planned 750-room hotel to open in early 2017 to accommodate influx of visitors, mainly from China and South Korea.


