Reserve rooms via Twitter at Loews Hotels
An initiative called Social Reservations shows that using online chat in a social media context could be an e-commerce game-changer for hotels.
How to maximize revenue from corporate clients
By Rochelle Castillejos: Hotels should focus attention on corporate clients that are booking them during off peak seasons, as they can help you when you need them most.
Mario Candeias new Managing Director of Las Ventanas al Paraíso
Rosewood Hotels & Resorts has appointed Mário Candeias as Managing Director of Las Ventanas al Paraíso, a Rosewood Resort in San Jose del Cabo, Mexico.
Sheraton anticipates record-breaking growth over next 12 months
Nearly half of its 35 new hotels slated to open are in China. Sheraton is also returning to Iraq and entering new markets with debuts slotted in Samoa, Tajikistan and Kazakhstan.
What results can hotels expect from a Facebook page?
By Daniel Edward Craig: Is Facebook a sales, marketing or customer service channel?
Executive insight: Peter Hildebrand, General Manager of W Hong Kong
By Lily Lin: What does it take to be a successful hotel manager? This interview will shed light on Peter Hildebrand's journey and the lessons he's learned along the way.
The most demoralizing things you can say to employees
By Bruna Martinuzzi: Your mother was right – it's better to think before you speak, especially when it comes to employee interactions. Here are nine things never to say.
Courtyard takes guestroom on year-long road trip
Courtyard by Marriott is literally taking its new guestroom on the road to meet the millennial travelers it's designed to attract. First stop: SXSW.

