By Darlene Rondeau: Travel shoppers visit an average of 38 travel sites before making a booking. To grab their attention, make your hotel photos stand out by using powerful, entertaining language to accompany your rich visuals. Here are some tips to get it right.

New youth travel report reveals some of the key accommodation trends with younger travellers.

By Pam Carroll: Are 24-hour check-in/check-out services the way of the future – at least in specified seasons?

Recommendations from hotel staff as well as friends and family are key drivers of customer awareness and adoption of hotel loyalty programs, according to new J.D. Power report.

Here are some of the remarkable advances in wearable, intelligent technology, virtual reality, tactile feedback technology and semantic search engines that are being developed and tested today to revolutionize the travel landscape by 2024.

By Madigan Pratt: #Holy hashtag! Tweeting for tweets sake won't build your brand or help create loyal customers.

While traditional honeymoon escapes remain popular, unique wedding trips now include sojourns to Antarctica, glamping and, yes, ''buddymoons".

By Jana Love: Companies need to embrace the bigger picture – understanding that good customer perceptions are based on total company involvement and successful execution of meeting their needs, making it easy, and keeping it enjoyable.

The quest for well-being trumps booze and sex – nearly 40% of global respondents are willing to give up alcohol for a year if it improved their overall well-being and 24% would give up sex.

By Arielle Sanchez: Social media can be an important way of handling customer service. Here are four tips to handle it the right way.