The country hopes to meet its goal of attracting 20 million visitors and trebling the sector's economic contribution by 2020, as industry partners embrace vision and regulatory initiatives to drive development.

By Evelyne S Oreskovich: It never ceases to amaze me that some companies issue directives that are completely contrary to SMART goal-setting principles, then penalize employees who do not meet them. This is particularly true for budgeting and hotel targets.

By Gina Withey: The idea of getting to bypass reception desk queues and organise every detail of your trip digitally will be thrilling to some, but to others it will add even more pressure to their travels. 

By Yoland Perras: Continuing his series on "Opening a Hotel in China", Yoland equates the final pre-opening stages to nearing completion of a jig-saw puzzle. It's progressively more challenging, but you are driven to complete placing the final pieces together.

By Anthonia Akitunde: A MIT grad student says he's found an algorithm that takes the guesswork out of whether or not a photo will be well-liked on Instagram.

At the no-children resort akyra Chura Samui in Thailand, a Charlie's Angles-like trio are an 'unstoppable force for good times, warm hospitality and indelible memories.'

There’s a lot more to the hospitality industry than washing dishes and changing linens.