Benchmark Hospitality International has named Kanwaljeet ‘Rikki’ Boparai managing director for the Personal Luxury Resorts & Hotels brand, Florida collection.
Mary Jo Ferrazza Director of Experience at W Marriott San Antonio Resort
She will oversee the San Antonio resort’s leisure activities including operations of the River Bluff Water Experience and Lantana Spa.
Tavros appoints Kemal Arif as Chief Investment Officer and Head of Business Development
He brings expertise in managing complex business development operations and investment opportunities in the real estate and tourism industries.
Shangri-La Hotel, at the Shard, London now open
Located in the Renzo Piano-designed tallest building in Britain on floors 34 to 52, it is the citys first high-rise hotel and Shangri-La ‘s third property in Europe.
Chuan Spa announces ITEC Courses by Chuan Academy, Hong Kong
The first class of Chuan Academy have graduated with ITEC Level 3 Diplomas in Holistic Massage.
W Hotels continues renovation rollout across The Americas
W showcases whats new and next with planned updates to its Americas portfolio.
Secret hotels are not terribly secret
By Sam Weston: The ease with which consumers can identify the ‘secret hotel’ an OTA offers may impact their reputation and as well as their rates.
Managing guest bandwidth demands
By Joshua Meehan: One of the most important factors travelers consider when booking a hotel is a property’s internet access and yet WiFi speed and reliability is one of the most common complaints on review sites.
Millennium & Copthorne launches three new brands in Middle East
Its Studio M, M Hotel and Millennium Executive Apartments will address new market segments as Millennium aims to grow its regional footprint.
World’s best properties based on verified reviews
Booking.com has unveiled Best of Booking's Best – a selection of top accommodations as designated by nearly 20 million recent customer reviews.


