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Future leaders: The life of a hospitality student

By Daniela Neiderer: I am a student studying for a Bachelors in Business Administration of Hotel Management at Glion Institute in London. Here are some of my experiences as a student of the industry….

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Insights, News

Making guests happy, casino style

By Larry Mogelonsky: A trip to Las Vegas reminded me of the importance of capitalising on every opportunity to exceed expectations as well as proper staff training in all departments and all levels.

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