Exactly who is looking at guest reviews, where are they looking at them, and what factors in the review hold the biggest sway in the mind of your potential next guest?
Rome Panitkuljakkrawal new Training Manager at Absolute Hotel Services
He will focus on implementing training cultures for all Absolute-managed properties in the region, which consist of the U Hotels & Resorts, Eastin Hotels & Residences and Eastin Easy brands.
Secrets to app success for travel brands
By Emily Assende: Here are three key components which travel brands must use as building blocks when creating an app.
David Hill newly appointed General Manager of Bintan Lagoon Resort
In addition to being General Manager, David is also responsible for reorganizing the management company, Mozaic Hotels & Resorts sales and revenue management teams.
Rotana signs management agreement for luxury property in Bahrain
A 311-room, 5-star luxury property, ART Rotana is located on the Amwaj Islands, a group of man-made islands in the Arabian Gulf close to Bahrain International Airport.
The Brando luxury resort opens on Tetiaroa in French Polynesia
The Brando was inspired by Marlon Brando’s vision to create a venture of sustainable development, with seawater air-conditioning and renewable energies, without any sacrifice to luxury or comfort.
Monscierge and Accor release guest technology usage data
Novotel’s Virtual Concierge has so far recorded 65k local recommendations across the globe, 1.6 million imprints from guests sending Digital Postcards, and over 5.8 million guest-usage interactions.
Onefinestay CEO on disrupting the luxury hotel market through tech
Video interview: Greg Marsh discusses how the online and off-line worlds are starting to collide in traditional service industries and how technology is disrupting the world of luxury travel.
Hilton opens second DoubleTree in Malaysia
DoubleTree by Hilton Johor Bahru offers 335 guest rooms, including 52 suites, each equipped with wireless internet access, in-room work space, 40′ LCD TV and a walk-in rain shower.
Hotel duo Courtyard and Residence Inn roll out red carpet at L.A. LIVE
A two-in-one hotel, the Courtyard offers 174 rooms and the Residence Inn features 219 suites in downtown Los Angeles.


