Designed for time-poor guests, Spa by JW adds express treatments to provide on-demand services that start at 12-minute entry points and are available without an appointment.
Guest experience expressed through dance: Ritz-Carlton Shanghai show video
The video is designed to bring The Ritz-Carlton experience to life in a new and unexpected format that would be exciting to today’s social media savvy guests.
Student life: reflections on a semester at Glion
By Daniela Neiderer: Time spent studying hospitality seems to fly by as you rotate through different departments and, with internships, different countries.
Hotel PR: tactics you should be implementing today
By Jennifer Nagy: Hotel marketers need to think outside the media relations box to ensure that their property is as visible as possible and that their reputation is positive and well-protected.
Insights into operating serviced apartments and residences
By Tim Millett: We chat to Marc Hediger, the CEO of Lanson Place Hospitality Management, about the evolution of this segment and how operating serviced residences differs from traditional hotels.
Edge students work and learn at the Serviced Apartment Summit
By Sunny Basra: Students from the EDGE Hotel School helped out at the Serviced Apartments Summit to both learn and build networks in the industry.
A Food & Beverage profitability road map
By Larry Mogelonsky: This interview with F&B specialist Sean Handerhan sheds light on how to succeed in this unpredictable and volatile segment of hospitality.
New Comms Director for International Convention Centre Sydney
AEG Ogden’s appointment of Samantha Taranto as the International Convention Centre Sydney Communications Director bolsters ICC Sydney team as it fields business interest from around the world.
Government advocacy pays off for hotel industry: TAA report
Research estimates that for every incremental $1m spent on international tourism marketing, up to $16m in spend is generated by foreign tourists and 89 additional jobs are created.
Hilton brings Columbia, S.C. its first dual-branded property
The historic Clarion Hotel Downtown is to be converted to a 110-room Hilton Garden Inn and a 100-3oom Home2 Suites property that will share some amenities and services, while still maintaining each brand’s individuality.


