Newly created position will lead brands growth plan across the region, with particular emphasis on China; veteran hotelier William Mackay assumes oversight of hotel operations in the region.
Madrid will have the worlds largest Novotel
The 790-room establishment is Madrids third largest hotel and one of the capitals most historical, since it opened in 1978. It will be completely refurbished before opening in 2016.
Meliá Cartagena in Cartagena de Indias set to open in 2017
Meliá Cartagena in Cartagena de Indias will provide 154 rooms, a “destination-restaurant” and a buffet restaurant, a bar, spa, Beach Club and rooms for meetings and events.
Intercontinental Chicago O’Hare rebranded to Lowes Chicago O’Hare Hotel
The 556-room hotel is less than two miles from O’Hare Airport and just 13 miles from downtown Chicago.
Pan Pacific names Sharmini Moganasundram its first female hotel GM
Handing over the reins at PARKROYAL Serviced Suites Kuala Lumpur to Acting General Manager Goh Tee Kay, Sharmini will now helm the 534-room PARKROYAL on Kitchener Road in Singapore.
Conrad Hotels & Resorts to debut in central London location
Conrad London Westminster, located between Westminster Abbey and Buckingham Palace, is expected to welcome guests beginning in September 2014.
JW Marriott Hotels & Resorts launches Spa by JW
Designed for time-poor guests, Spa by JW adds express treatments to provide on-demand services that start at 12-minute entry points and are available without an appointment.
Guest experience expressed through dance: Ritz-Carlton Shanghai show video
The video is designed to bring The Ritz-Carlton experience to life in a new and unexpected format that would be exciting to today’s social media savvy guests.
Student life: reflections on a semester at Glion
By Daniela Neiderer: Time spent studying hospitality seems to fly by as you rotate through different departments and, with internships, different countries.
Hotel PR: tactics you should be implementing today
By Jennifer Nagy: Hotel marketers need to think outside the media relations box to ensure that their property is as visible as possible and that their reputation is positive and well-protected.


