By Bärbel Pfeiffer: Most hotels market their interior design and location, when what guests really want is genuine hospitality – a pleasant emotional connection and service solutions to their personal needs.
Generation Y and hotel brand loyalty: survey results
Hoteliers may need to find new ways of cashing in on their brand equity with this demographic of digital natives.
R Hotel Rancamaya celebrates grand opening
The hotel has 140 tastefully decorated rooms, suites and villas offering brilliant views of majestic Mount Salak, the sprawling Bogor landscape and a championship golf course.
IHG and Sikka set to develop Crowne Plaza Taj Expressway Noida
The 150-room hotel will be a part of “The Downtown” development in Sector 98 Noida, a mixed-use development which also comprises corporate offices and retail spaces.
Hilton Hotels & Resorts opens Qingdao Golden Beach Hotel
The resort is home to 431 guest rooms, including 29 elegant suites ranging from 42-150 square meters, all with private balconies.
Sofitel to open first property in Mexico
The hotel will offer 290 rooms including 61 suites, a swimming pool, lobby bar and roof top bar, a restaurant, as well as a SO FIT fitness room with sauna.
Dalin Snidvongs Na Ayudhya new GM of Rayavadee, Krabi
A Bangkok-native, Dalin brings a wealth of hospitality experience to Rayavadee, most recently as the first Thai to hold the post of Director of Food and Beverage at The Sukhothai Bangkok.
Club Med announces Kyoko Robbins as new MICE Account Director
Robbins has previously worked with Bacara Resort & Spa, The Ritz-Carlton, Four Seasons and most recently Riviera Palm Springs.
Choice Hotels launches hands-free hotel reservations for Ford vehicles
Drivers of Ford vehicles equipped with SYNC AppLink can download Choice Hotels’ Android app, which will enable them to use voice commands to search for available rooms at nearby Choice Hotels.
Hilton’s new technology lets guests pick their room from floorplan
The company also announced that guests will be able to use their smartphone as their room key in majority of hotel rooms by 2016.


