A new test could be a big help to those making hiring decisions at hotels as it aims to evaluate the job-related English skills of employees or potential hires.
GHM appoints new General Management in Bali
Alain Bachmann will be the GM of to The Chedi Club Tanah Gajah, Ubud and Giulio DAlberto will take charge of the groups most recently opened and most expansive property, The Chedi Sakala.
Ivan Chin new Director, Restaurants, Bars & Events at PARKROYAL Kuala Lumpur
With over 28 years of experience in the hospitality industry, he is also an experienced butler and was most recently attached to Genting Grand of Resorts World Genting.
Claude Sauter new GM at Surin Phuket
Sauter joins the resort from his previous position as General Manager of Panwa Beach Resort by Marco Polo, Phuket.
JW Marriott Hotel Zhengzhou opens in Henan province
The newly opened 416-room JW Marriott Hotel Zhengzhou Towers as tallest hotel in central China.
Members emotionally attached to loyalty programmes: IHG Rewards Club survey
IHG Rewards Club global study reveals one in three vacations are organised solely through loyalty programmes.
Hyatt Place La Paz opens in Mexico
All of the 151 rooms on the property offers scenic views of either the marina or the Sea of Cortez.
So what does $40,000 per night get you?
It’s quiz time folks – do you think you know your ultra high-end properties? We’ll put you to the test to see if you can match the swish hotel rooms to their nightly rates and lux amenities.
TripAdvisor makes a contest of user-generated TV commercials
The competition calls for short video entries in the spirit of TripAdvisors Dont Just Visit ads for a chance to win $25,000 and have their personal commercial on TV.
Send text messages to improve customer service
By Aileen Hoang: By implementing SMS based initiatives, you can develop deeply connected relationships with existing guests and leverage those relationships to broader market success.


