For hotels to make more informed decisions, it is crucial to discover what influences SST preferences. This new knowledge could in turn help ease the technological transition to SSTs for both hoteliers and guests.
How to not overwhelm new hotel hires in the ‘new normal’
Even with all the technology and automation, hotels thrive due to their human capital. The best in the biz are companies that cultivate their ‘bench strength’ so that every team members feels like part of a family and are ready to step into a new role with gusto.
3 steps the hotel industry can take to prioritize safety for women
Hotel management and staff must prioritize ensuring guest safety. It doesn’t have to be complicated to be effective – protect your guests and they will keep coming back.
10 top tips for managing supply chain logistics for hotels
You need a well-managed supply chain to run a successful hotel, as the industry has an extremely complex supply chain filled with a large inventory, holding costs, and perishables.
Rating rate: How hoteliers made the right decisions this time
The bottom line is that the more hotel rooms filled does not always equate into higher profit, which is what hotel owners are only interested in from an operational perspective.
The future of hotel PMS technology
The PMS of the future is cloud-based, customizable, integrated, and includes detailed reporting to empower you to run a successful business.
Does automation threaten jobs?
Understand that streamlining workflows doesn’t remove jobs. It gives your staff more time to focus on more interesting, better tasks – tasks that grow your business, tasks that wow your customers, and tasks that give them a deeper sense of satisfaction in the work they do.
5 hospitality industry upgrades that improve the customer experience
As travel demand soars, the hospitality industry is facing immense staffing shortages. This has made it difficult for companies to provide excellent service and meet client expectations. Here’s how you can navigate these competing forces by implementing the following upgrades.
The importance of increasing digitization in hospitality
How can we build bridges to a fully-realized digital future for hotels? Here’s the research to illuminate pathways towards delivering digitization in a meaningful, impactful way.
Marketing your hotel to the digital traveller
Reliance on digital devices has only accelerated during the pandemic, so travel businesses must be able to reach their potential travellers through engaging mobile content. But which online and digital channels should you use? Here is a simple beginners’ guide to a range of online marketing channels you need to consider in your quest to attract the digital traveller in 2022.
