By Serge Chamelian: Some are old, some are new, but all of these hotel technology trends are rapidly gaining pace this year.
Fast trending hotel technologies
The medium is NOT the message
By Larry Mogelonsky: Knowing that the medium is no longer the message means that in order for your consumer communications to be successful, there must be a renewed emphasis on the message itself.
Sustainable hospitality gets green light
By Larry Mogelonsky: In an interview with Dagmar Ebaugh of UL Environment, Larry explores what steps can you take to make your hotel 'green' and how you should market your healthier, more sustainable property to attract travellers.
Is your brand socially engaged (enough)?
Customer care and engagement have become intertwined in today's new social media reality. Here's why brands must embrace it.
Think RevPOR, not just RevPAR
By Larry Mogelonsky: As RevPOR assumes occupancy as static, it is a better barometer of changing patterns in how much guests are spending.
Elevating the grilled cheese
By Larry Mogelonsky: Chefs today are reimagining basic foods as a foundation for something far more flavorful, something far more grandiose and something far more memorable – so why not the humble, yet ever-popular grilled cheese?
Nurturing a hospitality service culture
The success of our industry relies upon our ability to differentiate our products, and there is no better way than through service and the people behind it.
Tips for hoteliers from an experienced travel writer
By feature writer Larry Mogelonsky: Gain insight from this interview with William Tomicki of ENTRÉE, a travel writer who has been critiquing luxury hotels for over 32 years.
Travelers and online content: what, where and when?
By feature writer Frederic Gonzalo: Insightful details of how travelers consume and share content prior to, during and after a trip.
Hotelier’s Ten Commandments: Perennial success factors that don’t change with the times
By feature writer L. Aruna Dhir: Trends and fads come and go, but here are ten things that will always remain as top factors in a successful hotel business.
