The NYU conference as it’s colloquially called is a perennial gathering of the brightest minds and largest capital allocators in hotel real estate.
10 signs your hotel needs F&B mobile ordering now – and the solutions to fix them
The modern hotel guest expects frictionless everything. They book on their phone, check in on their phone, and increasingly they want to order food
Turning collaboration into a competitive advantage
Often great ideas in hospitality originate at the property level, not the corporate office. They come from the people working directly with guests
Fixing the Greatest Irony in Travel with the Global Sleep Symposium by Equinox Hotels
One of the great ironies of modern life is that we all need to travel – for work, events, leisure and discovering meaning in life – and yet it’s often profoundly
Prioritization will be the winner in Hotel Marketing vs AI
Cendyn argues hotels are drowning in data but lacking direction, and positions AI-powered actionable intelligence as the next leap in hospitality technology
Hotel Tech Companies Need to Spend More Time at Investment Conferences
There’s a famous quote often attributed to Henry Ford: “If I had asked people what they wanted, they would have said faster horses.” Whether he actually said it is almost beside the point.
How AI is changing the future of hotel search
Just when you thought you had SEO figured out, here comes AI travel search and shuffles hotel discovery all over again. Traditional search rankings still matter
Beyond the script: rethinking hospitality education
The author argues that hospitality training must move beyond SOPs to incorporate applied psychology, equipping teams with tools to understand human behavior
Capital Projects are about more than construction; they’re about protecting the guest experience
When guests walk into a hotel, they rarely think about the years of planning, investment, and coordination that made their experience possible.
The hidden cost of slow operational decisions during peak check-in periods
Peak travel seasons represent some of the greatest opportunities for hotels to grow revenue and to strengthen guest loyalty. They also expose operational
