Expedia Group released new global research revealing a significant opportunity for travel brands and partners to drive growth and loyalty by enabling travellers
Wellness experience data as a goldmine for real hospitality
It’s often said that there are three main markets that will always exist: health, wealth and relationships. Luckily, this is exactly what hospitality does!
The quiet cost of inconsistent review responses across your OTAs
Most hoteliers know they should be responding to guest reviews. Fewer realize that the way responses are distributed across Booking.com, Expedia
From binders to real time: How Hospitality America rewired operations for a digital era
Thirty years ago, running a hotel meant mastering three things: the property, the guest, and the binder. Today, Hospitality America manages a portfolio
Scrappy always wins: Why hospitality’s future belongs to the nimble
The hospitality industry has never been static. Change, disruption, and unpredictability are constant in our business. But over the past several years
Maestro PMS to showcase unified hospitality platform driving the next guest experience at HITEC San Antonio
Maestro PMS is marking a new chapter in its continued evolution as the leading cloud hosted, all-in-one, private cloud and on-premises property-management
The Everlasting Appeal of Santorini with Markos Chaidemenos of Canaves Collection
Luxury hospitality in Santorini has always depended on a careful balance of spectacle and restraint. The caldera views, Cycladic architecture and volcanic geography
Why Safe Work Systems Create Better Guest Experiences
Safety Is Not a Compliance Exercise. It Is How You Protect Everything. Why strong safety systems are one of the…
Do Your Own Sheets as a Necessary Cost Saver
The two of us work more towards the luxury, full service and experiential end, so of course we often laud the miracles and exceptional craftsmanship
Food Hall Concept Done Right at Fairmont The Queen Elizabeth
Following an exquisite stay at a luxury hotel, there are often numerous amenities, services and design qualities to remark on. Really, luxury hotel is the blending
