By Larry Mogelonsky: Wellness is all the rage these days, but are your hotel’s fitness facilities primed to capitalize on this movement?
Leveraging the ‘local experience’ trend
By Frederic Gonzalo: There’s been an underlying trend in travel over the past couple of years: the desire to experience destinations like a local. Start thinking about how your hotel can ride that wave.
Why you should have Automatic External Defibrillators at your hotel
By Jan C. Behmann: The chance a guest survives a heart attack will significantly increase if your hotel or resort has an easily accessible AED available.
Next generation peer groups designed to grow your business
By John Grisby: Next generation peer advisory groups are completely different from their traditional predecessor in approach, intention, design and delivery.
Balancing old and new: an interview with the MD of London’s The Savoy
By Larry Mogelonsky: Kiaran MacDonald, Managing Director of The Savoy shares how they are forging the way towards a modern interpretation of classic British service concepts.
Hotel TVs – what guests want to watch
By Nick Baker: The way that guests use hotel TVs is changing and hotels will need to adapt the type of TV services they provide in order to keep their guests happy and stay profitable.
3 ways guest experience will change through technology in 2015
By Leo Daiuto: The convergence of technology will turn IT investments into systematic assets that allow hoteliers to grow and navigate a dynamic market.
Top tips on how to avoid pink slips
By L. Aruna Dhir: As we’d all prefer to leave our jobs at a time of our own choosing, here are some strategies that will help you to keep your job.
Top 5 risks and security challenges for hotels
Here are the latest threats hotels are currently experiencing and their intensity based on incident reports from last year and analysis of data from trustworthy sources.
Move fast and break things
By Mark C. Lyn: How Silicon Valley thinking can shake up traditional hotel management practices and how important risk-taking is to innovation.
