Social media is a great platform and once you master it, you can develop amazing marketing strategies to attract guests and turn them into loyal patrons.
Why your hotel website should offer more than one language
By Alina Cincan: In a world of global travellers, here are four reasons why smart hotels are offering their webpages in multiple languages.
4 Chinese travel trends you need to know
The reason Chinese travelers are so influential is because they’re embarking on more international trips than ever before, with more disposable income than ever before, and spending more than foreign tourists – yes, than ever before.
Fixed expenses aren’t really fixed
Few costs are uncontrollable in a hotel. There are simply some expenses which take longer to reduce than others!
Hotel Wi-Fi security checklist
Maintaining a secure Wi-Fi network for your guests requires vigilance, but it does not have to be a major concern if you’ve ticked all the boxes on this checklist.
Acquiring and nurturing revenue management professionals
Revenue Management professionals are in high demand. The HSMAI ROC session “Diamonds in the Rough” addressed the challenges of attracting and retaining team members. We also caught up with Tarandeep Singh of IHG to hear his views on the topic.
The subtle and overlooked benefits of Welcome baskets
Free in-room welcome baskets go a long way to build rapport with guests. They are quite cost effective, and work like a charm due to the principle of decision fatigue.
5 ways Millennials and business travelers are alike
Are Millennials really as different as we think – or have we gotten our obsession with attracting them all wrong?
Why you should cultivate cultural tourists
Experienced and educated heritage and culture tourists spend about 36percent more than general leisure tourists.
Dispelling the myths of online learning
Michelle Boardman, Senior Academic Manager, from the University of Derby Online Learning (UDOL) dispels the top ten myths of online learning.
