Stalking is a very common security problem in hotels worldwide. Bad outcomes can be prevented when staff members use their skills in social engineering coupled with training in security awareness.
The sharing economy and its impact on hotel brands
Today’s always on, always connected audience of current and prospective guests means that for the foreseeable future, your virtual hotel is as important as the physical asset.
Seven tips to improve your B2B marketing – Part Three
Here is insight on how B2B companies can improve their marketing efforts through white papers, webinars and industry surveys.
Mobile milestones your hotel must meet
Hoteliers who want to stay competitive, both now and in the future, should adopt these three mobile milestones—or risk falling behind.
OTAs and the billboard effect
Hoteliers shouldn’t rely too heavily on OTAs, even though there are still benefits to be reaped from the correlation between visibility on an OTA site and uplift in direct bookings.
Hotel security is a safari: the predator verses prey principle
Cyber criminals, lone wolves and traditional street criminals are starting to realise they can’t remain undetected for very long in a security-aware hotel, and so they move on to easier pickings.
Ten considerations for a 2015 restaurant redo
Unless you are constantly attempting to improve your operations with fresh menus, you run the risk of instilling complacency and a tired brand perception.
Five reasons why your online booking numbers are low
If you’re doing everything right when it comes to marketing your hotel, but you’re still not seeing an increase in your bookings, then you are most likely making one of these common hotel website mistakes.
Why good human resource management is vital for small hotels
Small hotel owners should realize that Human Resource Management is an investment that can lead to business sustainability and success, since staff members are the most precious resource that a service sector firm has.
Tips for reaching Generation Z: the near-future group with big hospitality muscle
Hoteliers, it’s time to get your campaigns in a row, because this determined generation is the future of travel.
