Here are some reminders for full service hotels and ideas for limited service hotels on how room service can drive incremental departmental profit, attract more occupancy and help support a higher average daily rate for guest rooms.
Why hotel staff are supervised by the management team, but employed by the owners
To a person new to the hotel industry, it may seem a little odd that even though the hotel employees are under the control of the manager, it is usual for most, if not all of them, to be employed by the owner.
How hotels in high risk countries can tap into the international executive travel market
Hotels in high risk countries should note that international corporations only select those hotels that meet global hotel security standards or corporate safety & security standards as part of their travel risk mitigation strategy.
Live food philosophy flawed on many levels
Each component on the plate needs to have its purpose in building the overall harmony, yet examples of ‘live food’ to date, even at the highest level, cannot transcend or elevate it beyond the intrinsic shock value.
Why hoteliers should lead from behind
You can lead from behind, but only if you know what lies ahead and what it will take to get there.
The printing press is yet to run dry but has the mind?
To think clearly, we need to learn to relax and enjoy things again, so it’s best to take some time out and pick up a book.
How hotels can leverage working with Expedia: an interview with Expedia’s David Hamblin
Are you getting the most out of your OTA channels? Expedia’s David Hamblin sheds light on how to best leverage using Expedia as a distribution channel.
How boutique hotels can compete in the SEO game
Yes, major hotel groups can throw more resources at making their properties show up first in a potential traveler’s search results, but none-the-less there are some SEO strategies boutique hotel owners can use to stand out and drive more sales.
How to buy and manage your own hotel
Owning a hotel is the dream of many – but all too often that dream can turn into a nightmare. Hotel keeping is an arduous profession. It needs technical, managerial, marketing and economic expertise; what’s more, it demands total commitment.
Getting your hotel staff to work for reviews
Encouraging your team to go the extra mile and delight the guest is essential because delighted guests are much more likely to become advocates for you hotel.
