The recent upsurge in worldwide terrorism is a mandatory reason for you to consider major security and insurance upgrades to your hotel.
The 10 best types of hotel blogs
Whether you’re looking for inspiration for your next post or for new formats to shake up your hotel blog, here are 10 types of posts that help increase web traffic.
The key to a successful direct booking strategy
Following a customer or guest-focussed approach to the online booking process will ensure a successful direct booking strategy for hoteliers in the long term.
Are revenue managers and general managers aiming for the same targets?
A misalignment between the GM and revenue manager has the potential to not only cause disconnect within their relationship, but ultimately cost the hotel valuable revenue.
Investing in Wi-Fi should be a no-brainer – here’s why
Stop worrying about the costs of providing free Wi-Fi and start focusing on the many areas where its potential returns can improve your bottom line.
Is ‘unadvertising’ the new advertising for hotels?
With their backs against a wall, many hotels and management groups are trying their hands at unorthodox approaches to get the attention of potential travelers.
The benefits of cultural diversity in hospitality
Intercultural soft skills are not just about meeting the needs of international travellers; building and appropriately managing diversity in the workforce brings a range of benefits to any workplace.
The new frontiers of hotel revenue management
As booking becomes more competitive and customer acquisition costs rise, it’s time for your revenue manager to maximize profits in a more holistic way.
Industry Icons: The Tata Family
Jamsetji Nusserwanji Tata, founder of the Tata Group, would open the Taj Mahal Palace hotel in Colaba, Bombay (now known as Mumbai) in 1903.
A learning lab for kid-oriented programs: Four Seasons Resort Orlando at Walt Disney World Resort
Here’s a look at how Four Seasons balances Orlando’s family target demographic with the understated privacy and quiet that are both hallmarks of the brand.
