In 1946, Pan Am decided to diversify into the hotel business, anticipating a post-war demand for ‘clean, modern accommodations for travellers of modest means’.
Hotel management agreements: Why include an area of protection?
It is relatively standard for an Owner to request a Manager to agree not to manage another hotel within a specified radius of the subject hotel – here are today’s common practices.
Testing times for Malaysia hotels as smart money stays affordable
As a hospitality market, Malaysia is vibrant, pulsating and full of potential. It has soared over recent years in the upscale tiers, but now the country is facing a less certain future as the issue of oversupply looms.
5 key issues in hotel cybersecurity
Hotels should look at themselves as leaders in the fight for digital cybersecurity, just as they every day take responsibility for the physical security and safety of their guests.
Why you should add WhatsApp to your hotel engagement strategy
With more than one billion users, WhatsApp is becoming an ever more powerful way to communicate directly with your guests.
Online tourist photos present our ideal selves
The role of social media is changing the nature of travel, as tourists increasingly post their photos online to be viewed and commented on by broad audiences.
An obituary for the hotel business center
However, the big question now is: What are you going to do to breath new life into this obsolete space? Here are some suggestions.
The rise of dark tourism
Dark Tourism is throwing a new light on grim, sinister and sombre places around the world – should you get involved?
How hoteliers can heal their self-inflicted wounds (by decreasing OTA dependency)
The way the industry accounts for distribution costs from OTAs vs. direct online channels has led hoteliers to ever deeper self-inflicted OTA wounds. Here are three ways hospitality can start to heal.
Industry Icons: Henry Flagler
The existence, design and style of many famous Florida resorts owe much to the singular vision of a man named Henry Flagler – often referred to as the Father of Miami.











