Reaching consumers on-the-go is the new revenue battlefield, and hotels who ignore these micro-moments risk losing everything.
Breakfasts are not just for breakfast anymore
Hotel restaurants should take a cue from McDonald’s Egg McMuffin experience to help boost their bottom lines.
Can hotel restaurants survive?
If food and beverage is to continue to be “the beating heart of the hotel”, it needs to be reinvented into a more attractive experience that will meet the changing needs and expectations of today’s consumers.
Hospitality industry pricing: Where is it heading?
Online travel agents, data related issues and a skills shortage of revenue managers are all impacting pricing strategies in the hotel industry.
9 hotel booking trends to watch
It is hard to track changes in the fast-paced world of hotel online bookings. Here are some clusters of innovations that point to which ideas will be here to stay and which one should we put our energies towards.
Why social selling is a hotel marketer’s best friend
Social selling is leveraging your professional brand to fill your pipeline with the right people, insights, and relationships.
How to evaluate the ROI of your investment in staff training
There are relatively simple ways to calculate the ROI of your training programmes, including this eight-step approach.
Why are hotels sleepwalking into a state of increased OTA dependency?
To break the spell of OTA booking dominance, hotels must use a holistic approach which takes advantage of the latest technology to improve your hotel in three ways: data collection, online user experience and guest communication.
The suite life
Suites are gaining in demand as they provide guests with both private and public spaces, making them ideal for many lodging circumstances where a standard room would be awkward, informal or undesirable.
Meet the new travel apps your guests are using
As a hotel professional, it’s your job to know what today’s travelers using to get their information, what they’re doing with it, and how to keep your brand on their radar.
