Increased popularity of online higher education brings opportunities for hospitality industry leaders to complete an online degree in order to step up in their career while they continue to work.
Hotel insurance: two professionals you need and why you need them
You should have a designated adjuster and a coverage attorney on your side to get the best result when dealing with complex claims on hotel and resort properties with lots of moving parts.
Three key business, technology and hotel marketing trends set to impact the industry
Hotel metrics like occupancy levels, RevPar and ADR values are lining up to break previous records and the forecast for the year is healthy. Three key business, technology and hotel marketing trends set to impact the industry.
What would Churchill advise for your hotel?
Revisiting some of Churchill’s most famous quotes, let’s try to think of how they could be repurposed as a rally cry for our current hospitality industry.
Professional traits that define a leader
Leadership is not a legacy that we are bestowed with – it is a role we aspire to, work towards and attain through experience, intelligence, astuteness and by proving our usefulness for the bigger responsibilities such a stature brings.
Sea of change at the top of the cruise industry
Women in leadership roles are smashing through the glass ceiling and bringing a new energy and new ways of thinking to the cruise industry.
Serviced apartments: no longer a niche
Serviced apartments are in the midst of a transformation driven by shifting traveler behavior.
How to convert website surfers into bookers
The key to successfully deploying a direct booking strategy is increasing website personalization to ensure customers are gaining access to direct booking rewards when it means the most.
Industry Icons: James Lavenson, The Plaza and strawberries
James Lavenson was the President and CEO of the Plaza Hotel from 1972 to 1975. Unprofitable in the year before his assumption of the hotel’s direction, the Plaza was profitable each year of Lavenson’s tenure.
Brexit is here, but will business travellers be the next to vote leave?
While some hoteliers will lose out, others may well benefit. What is important is that we remain calm and provide clear and concise information and advice to keep business travellers well informed in turbulent times.
