The role of social media is changing the nature of travel, as tourists increasingly post their photos online to be viewed and commented on by broad audiences.
An obituary for the hotel business center
However, the big question now is: What are you going to do to breath new life into this obsolete space? Here are some suggestions.
The rise of dark tourism
Dark Tourism is throwing a new light on grim, sinister and sombre places around the world – should you get involved?
How hoteliers can heal their self-inflicted wounds (by decreasing OTA dependency)
The way the industry accounts for distribution costs from OTAs vs. direct online channels has led hoteliers to ever deeper self-inflicted OTA wounds. Here are three ways hospitality can start to heal.
Industry Icons: Henry Flagler
The existence, design and style of many famous Florida resorts owe much to the singular vision of a man named Henry Flagler – often referred to as the Father of Miami.
OTA ‘monitoring’ tactics present an opportunity for hotels
If travelers believe OTAs are using their own personal data against them to actively drive up prices, and they’re more likely to see the benefits of booking directly with a hotel.
Hotels promoting direct bookings: It’s about time!
If nobody is aware that best deals can be found by booking direct or through a rewards program, then how can we expect customers to flock to our websites?
How review sites protect against fake hotel customer reviews
Review sites are actively working to prevent fake reviews and have processes in place to protect businesses against them.
SIERRA – ECHO – CHARLIE…calling for backup
Here’s what you should consider when communicating with your on-site security.
A checklist to turning the luxury hotel experience into online bookings
Affluent consumers often choose experience over items and are looking to have new experiences when traveling. Here are ten tips for converting the luxury traveler’s dream into a reality at the lowest cost of sale per booking for your property.
