These eight technology trends have already started to revolutionize our daily lives and are likely to significantly impact the hospitality business on a global scale.
Hoteliers to impresarios: the art of theatre in the hotel business
If, as an industry, we were to embrace the idea that the concept of “theatre” should be integrated within the management and operation of our businesses, how much better we might be in adding value to the customer service in creating truly memorable experiences?
Building a great hotel from the inside out
A balance of four key attributes are at the heart of great hotels – ones with guests that reward them by spending significantly more than average and returning frequently.
Asia’s hotels gear up for the business travel boom
Asian business travelers are looking for speed, connectivity, clean comfortable rooms, and increasingly, multi-lingual hotel staff. In contrast, room size and fine dining options are not big driving factors.
Hottest F&B trends in restaurant and hotel dining for 2017: Part 3
Here is the third and final installment of our F&B predictions for next year – more spices, anyone? – along with some ‘buzzwords’ that you’re sure to be hearing more of in restaurant kitchens in the coming months.
Hottest F&B trends in restaurant and hotel dining for 2017: Part 2
Artisan butchers strike back, farewell kale, the growth of fast-casual, bowls, oddball ice creams – more on what to expect on the food scene next year.
Hottest F&B trends in restaurant and hotel dining for 2017: Part 1
Why falling food prices are killing restaurants, restaurants without seats; seats without restaurants, vegetable domination, and more – what to expect on the food scene next year.
Next-generation property management systems: Is now the right time to upgrade?
When it comes to ROI on a new PMS investment, there are a number of questions that hoteliers should ask themselves.
Is your website accessible to the blind and vision impaired?
Addressing the complexities of website accessibility regulations before becoming a target for ADA litigation is prudent.
In-room entertainment: what hoteliers and guests want
A new white paper reveals critical research about what hoteliers and guests deem important in a hotel’s in-room entertainment offerings, specifically relating to the guestroom TV experience. (Note: hoteliers and guests value IRE services differently. )
