In the eyes of your guests, wastefulness means a lack of commitment to sustainability, which translates into not having the same ideals as them. People choose to spend their money on things that are in alignment with their ideals.
Why independent hoteliers should take note of hotel chains’ direct bookings drive
Independents need to start to learn from the chains, who are starting to take the OTA’s head on, as well as introduce common sense practices to increase their direct bookings.
Does page two in Google even exist?
If a property’s vanity site can’t be found on the first page and near the top, Google’s algorithm is insinuating that this hotel probably isn’t what this particular guest is looking for.
How many stars – do we need a new rating system?
As Australia readies itself for a new lease of life in its ultra-luxurious hotel sector, the industry is debating whether it needs a new rating system to cater for this new era of development.
Selling your hotel’s distressed inventory should be stress-free
When your stressed hotel inventory meets last-minute bookers online, it can be, frankly, very stressful. A reliable hotel channel manager can help alleviate the frantic feeling of selling those final rooms online.
Industry Icons: Juan Trippe
In 1946, Pan Am decided to diversify into the hotel business, anticipating a post-war demand for ‘clean, modern accommodations for travellers of modest means’.
Hotel management agreements: Why include an area of protection?
It is relatively standard for an Owner to request a Manager to agree not to manage another hotel within a specified radius of the subject hotel – here are today’s common practices.
Testing times for Malaysia hotels as smart money stays affordable
As a hospitality market, Malaysia is vibrant, pulsating and full of potential. It has soared over recent years in the upscale tiers, but now the country is facing a less certain future as the issue of oversupply looms.
5 key issues in hotel cybersecurity
Hotels should look at themselves as leaders in the fight for digital cybersecurity, just as they every day take responsibility for the physical security and safety of their guests.
Why you should add WhatsApp to your hotel engagement strategy
With more than one billion users, WhatsApp is becoming an ever more powerful way to communicate directly with your guests.
